Trouble with home screen and chat :/

Floydymoiyte · Jan 21, 2016

m having lots of trouble with my xone right now, i cannot chat to anyone online anymore i can hear everyone fine but they cant hear me, my home page is completely blank nothing in the store or info and no videos no anything. I called up support and
got very basic tips on how to help such as turning pad on and off and resetting xbox all of which did not help. I am also in the preview program but cannot access the preview forum or app. Please help i have been a customer of xbox live for many years and
i feel like no one is trying to solve this for me, please help?

:)

bad4lyf · Jan 21, 2016

Home screen trouble

the last few days on my home screen, I have been seeing "there's been a problem..." And in the store tab no I see "sorry, we can't show featured games and apps right now." I have tried turning off the router for 60 seconds, restarting my console with the
router off. I'm not sure what else I can do. It has to be something wronf with xbox live or something. Is anyone else getting this problem to?

bad4lyf · Jan 21, 2016

Home screen trouble

p.s.: I checked on my network setting, and its saying all services are avalible and open Nat.

Floydymoiyte · Jan 21, 2016

I have also tried two pads and two mics, i have signed into my friends profile, iv checked for pad and console updates, i have uninstalled and reinstalled my profile, my friend tried to inv me to preview program but no inv came through and i have tried all
the basic things like restarted everyhing. Happened yesterday and still the same what do i do i need to be able to speak to people?

Floydymoiyte

I have also tried two pads and two mics, i have signed into my friends profile, iv checked for pad and console updates, i have uninstalled and reinstalled my profile, my friend tried to inv me to preview program but no inv came through and i have tried all
the basic things like restarted everyhing. Happened yesterday and still the same what do i do i need to be able to speak to people?

lostatcore

I am also having this issue. It's been around for about a week now. I am in the Insider Program. It's very frustrating, is there any news on when it might be fixed? It's worth noting here that the Store, Mixer ect. are still accessible, you just have to
launch them in stead rather than seeing what's available directly on the dashboard. Hopefully it will get fixed soon!

gds1972

Hi Duffys fury

Can you please confirm if you are in the Xbox Insider program? If you are in the insider program this is a known issue and is also affecting the Store tab on the console, The Insider team are working on a fix for the issue.

bad4lyf

p.s.: I checked on my network setting, and its saying all services are avalible and open Nat.

Mike9910-[xboxvenue]

Okay, it seems like my XBox missed an update somehow. I forced the update and now it seems to be fixed.

Trouble with home screen and chat :/