Trouble with gold membership

Discus and support Trouble with gold membership in XBoX on Consoles to solve the problem; So I got a year membership xbox live gold and I tried putting in the code on my xbox one. To my disappointment it said "this card is not activated, see... Discussion in 'XBoX on Consoles' started by DRAGON20034, Apr 20, 2017.

  1. DRAGON20034
    DRAGON20034 Guest

    Trouble with gold membership


    So I got a year membership xbox live gold and I tried putting in the code on my xbox one. To my disappointment it said "this card is not activated, see merchant to activate code" I would go check but I can't until later. So, I tried redeeming it online and
    it showed 'error. There was a problem, check back later' so I check back an hour or so and still nothing. I checked any fees and even went onto a friends account to see if that was the problem, nope. I took off my account from my XB1 and reentered it in as
    told by support and still, nothing. My XB1 is up to date and doesn't need updates, I hope I can get this solved and not get ripped off of $60+ dollars

    :)
     
    DRAGON20034, Apr 20, 2017
    #1
  2. Miss Ghidorah
    Miss Ghidorah Guest
    Trouble with Gold Membership

    Hey there LizKo90!

    Was there a promotion for getting Mirror's Edge for free when obtaining three months of Xbox Live Gold? Would you mind sharing a screenshot of the promotion if there was?

    Thanks!
     
    Miss Ghidorah, Apr 20, 2017
    #2
  3. LizKo90
    LizKo90 Guest
    Trouble with Gold Membership

    Hi!

    Just added a 3 Month Gold Membership via prepaid card to my account successfully, but can´t download mirrors edge for free unfortunately yet. It shows me i have to pay like 19,99 €. So what shall i do to "solve" this issue or do i simply have to wait until
    my account will be activated? Subscription status says im in. Dunno what to do next. Thanks

    Greetings
     
    LizKo90, Apr 20, 2017
    #3
  4. Miss Ghidorah Win User

    Trouble with Gold Membership

    Hey there LizKo90!

    Was there a promotion for getting Mirror's Edge for free when obtaining three months of Xbox Live Gold? Would you mind sharing a screenshot of the promotion if there was?

    Thanks!
  5. H3PA80R Win User

    I can't send messages

    A long as your account has an gold membership you should have no trouble to send messages.
  6. Photonimus Win User

    cant connect to xbox live

    Yes, it takes a Gold membership to play online.

    Is that the issue or are you having trouble connecting to live at all?
  7. Mister Ohnaka Win User

    cannot sign in

    Hi Sea,

    Sorry to hear about the account troubles. Let's see what we can do.

    Ok, so you updated your email, and paid for a Gold membership, but put the Gold membership on the wrong account?

    If that is the case, that is unfortunate as Gold memberships are not transferable between accounts.

    If I am off, please clarify, and we can work from there.
  8. onyxishere Win User

    share gold between 2 accounts

    Sorry to hear you're having trouble. In order to share a Gold membership you would need to have the account that has the Gold membership be set as Home on the console. You can follow the steps at this link to set the account as Home https://support.xbox.com/games/game-setup/my-home-xbox

    Please be aware that the sharing feature is only available on the Xbox One console and is not for the 360. As well, the Gold membership will not work if the gamertags that do not have a gold membership are playing a backwards compatible title.
Thema:

Trouble with gold membership

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