Trouble with connecting to Discord

Hello Jeff, sorry to hear you're having trouble with the connection.

It's very possible that this could be an issue on the Discord side. Especially since you say you did a factory reset on the console. When you relinked the accounts did you go onto the Discord side into the Settings and have it forget the Xbox connection?

If not give that a try then relink to the Xbox again to see if that helps.

Hello Colby,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble with linking your Discord account to your Xbox. Please try the following steps to fix the problem:



1. On your Xbox, go to Settings > Account > Linked social accounts and unlink your Discord account.

2. On your PC or mobile device, open the Discord app and go to User Settings > Connections and disconnect your Xbox account.

3. Restart both your Xbox and your Discord app.

4. On your Xbox, go to Settings > Account > Linked social accounts and link your Discord account again. You should receive a code on your screen.

5. On your PC or mobile device, open the Discord app and go to User Settings > Connections and connect your Xbox account. Enter the code that you received on your Xbox.

6. On your Xbox, launch the Discord app and try to join a server.

Please see: How to use Discord with Xbox | Xbox Support

Discord and Xbox connection FAQ

Discord status

Discord Bugs

Contact Discord support



If these steps do not work, please let us know and we will assist you further. We apologize for any inconvenience this may have caused you and we appreciate your patience and understanding.

I am also having troubles with my discord the same thing is happening to me.

Enter the "Discord Connections" options and unlink the Xbox account..

Where do I find options in discord connections?

Hello Ethan Appleby,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having trouble linking your Xbox account to your Discord account. Let us help you get to the bottom of this.

Here are the troubleshooting steps that we can perform:

1. Start by unlinking your Xbox from Discord in the Xbox settings. Next, log in to Discord on another device, such as your phone, and unlink the Xbox account from your Discord connections as well.

• Unlink your Discord account from both Xbox accounts (Ac1 and Ac2).
  
• Log out of Discord on all devices.
  
• Once you've unlinked from both the Xbox settings and Discord connections, try linking them again.
  

2. Log in to Discord on the device you want to use to link your Xbox account.

3. Link your Xbox account (Ac1) to your Discord account.

4. If the wrong Xbox account (Ac2) is still linked to your Discord account, try clearing your browser cache and cookies, then repeat steps 2 and 3.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,