trouble with adding payment method

Discus and support trouble with adding payment method in XBoX on Windows to solve the problem; I am trying to add my new debit card information as my previous one was compromised. I have typed in the correct details but the user interface keeps... Discussion in 'XBoX on Windows' started by gundampiloto, Nov 2, 2022.

  1. gundampiloto
    gundampiloto Guest

    trouble with adding payment method


    I am trying to add my new debit card information as my previous one was compromised. I have typed in the correct details but the user interface keeps stating that my information is wrong , i have checked with my bank and they mentioned that my account is fine . I am trying to buy xbox live but i just cannot because of this issue . I cannot use a code because my xbox doesn’t allow me to for some reason , it glitches out . My only option is by using my debit card

    :)
     
    gundampiloto, Nov 2, 2022
    #1
  2. JosefLBohorquez Win User

    trouble with adding payment method

    Thank you, exists the possibility that the servers are still processing your recent account region change.

    Usually can take up to 72 hours to see the changes everywhere.
    Try waiting this time and then add the payment method one more time from here:
    https://account.microsoft.com/billing/payments

    Make sure to select "Singapore" under "For purchases in"

    If maybe the issue persist double check if your preferred billing address is the same as the one in your bank statement
    https://account.microsoft.com/billing/addresses
  3. Mister Gwyther Win User

    Trouble adding payment method

  4. JosefLBohorquez Win User

    trouble with adding payment method

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this GUNDAMPILOTO

    Where are you physically located? (Country)
    And, your Microsoft account region and payment method are the same as your physical location?

    Double check your account region here: https://account.microsoft.com/profile

    PS: Please be honest, this is extremely important
  5. gundampiloto Win User

    trouble with adding payment method

    Thank you for your reply JOSEFLBOHORQUEZ . I have checked my account and it has been changed to the United Kingdom . Despite changing the region back to my home country , the issue still persists indefinitely . I have double checked my credentials
  6. ResolvedRick Win User

    Trouble adding payment method

    I have the same problem, but with my e-card i create for a single purchase. Have always been working but not anymore, I dont know if its my bank or if its xbox market, but i am frustrated i want to buy! =)
Thema:

trouble with adding payment method

Loading...
  1. trouble with adding payment method - Similar Threads - trouble adding payment

  2. Trouble Connecting to Xbox Live Party Chat

    in XBoX Games and Apps
    Trouble Connecting to Xbox Live Party Chat: I've been having ongoing issues with connecting to Xbox Live Party Chat. Every time I attempt to join a party, I either fail to connect or get disconnected after a few minutes. I've made sure that...
  3. Trouble Connecting Xbox Controller to PC via Bluetooth

    in XBoX Games and Apps
    Trouble Connecting Xbox Controller to PC via Bluetooth: I've been trying to connect my Xbox controller to my PC using Bluetooth, but I keep running into issues. My PC recognizes the controller, but it fails to pair successfully. I've ensured that the...
  4. Trouble Connecting Xbox Controller to Windows 11 via Bluetooth

    in XBoX Games and Apps
    Trouble Connecting Xbox Controller to Windows 11 via Bluetooth: Hello everyone, I'm experiencing an issue trying to connect my Xbox controller to my Windows 11 PC using Bluetooth. I've followed the standard procedure by going to 'Settings' > 'Devices' >...
  5. Trouble accessing Device Portal webstie

    in XBoX on Windows
    Trouble accessing Device Portal webstie: Hi, I can't access the device portal with the ip given in dev mode. I type the given ip address into a web browser and the Webpage is making an error. (timed out). However, my xbox series s is...
  6. Trouble Connecting Xbox Wireless Controller to PC

    in XBoX Games and Apps
    Trouble Connecting Xbox Wireless Controller to PC: I've been having a hard time getting my Xbox Wireless Controller to connect to my PC. I've tried using Bluetooth and even a USB cable, but nothing seems to work. The controller keeps flashing and...
  7. Playing the Summer/Wet season on Forza horizon 5 does anyone have trouble with the treasure...

    in XBoX Games and Apps
    Playing the Summer/Wet season on Forza horizon 5 does anyone have trouble with the treasure...: Playing the Forza Horizon 5 game at the moment and the treasure chest challenge is waiting to be collected but on the ap itself it says it's been collected but it hasn't as of yet. With the box...
  8. Hi I’ve been having trouble sign into an Xbox account and I’ve been lock out of my account...

    in XBoX Accessibility
    Hi I’ve been having trouble sign into an Xbox account and I’ve been lock out of my account...: I’m concerned because most of the games that I have purchased online are linked to that account and I can no longer play any of the ones that where purchased by that account so I can’t just...
  9. Trouble logging in

    in XBoX Accessibility
    Trouble logging in: Having issues logging into my xbox one 9e11123d-dc11-4f46-b3a5-af49ddec132a
  10. Trouble with adding friends.

    in XBoX Rewards & Social
    Trouble with adding friends.: When I try to add a friend on Xbox it says I added them, you know the “You’ve added this person as a friend” stuff, and when I go to their profile it says I still have to option to add them still....