Trouble using the Xbox One stereo headset

Discus and support Trouble using the Xbox One stereo headset in XBoX on Consoles to solve the problem; I have the Xbox One stereo headset and I'm having trouble with it. For some reason I can't turn up the chat volume itself. The chat and game volume... Discussion in 'XBoX on Consoles' started by Metroid Meister, Feb 8, 2015.

  1. Metroid Meister
    Metroid Meister Guest

    Trouble using the Xbox One stereo headset


    I have the Xbox One stereo headset and I'm having trouble with it. For some reason I can't turn up the chat volume itself. The chat and game volume goes up at the same level. I tried clearing the cache and that didn't seem to do anything.

    :)
     
    Metroid Meister, Feb 8, 2015
    #1
  2. Epic Louie
    Epic Louie Guest
    what headset are u using.. the x04's 7's or polk.

    I'm using the Xbox One stereo headset. It's a really good headset.
     
    Epic Louie, Feb 8, 2015
    #2
  3. Sword Style
    Sword Style Guest
    what headset are u using.. the x04's 7's or polk.

    I'm using the Xbox One stereo headset. It's a really good headset.
     
    Sword Style, Feb 8, 2015
    #3
  4. DangerousBard Win User

    Turtle Beaches X22

  5. greg_window10_instal Win User

    Xbox One Headset Interface Problems

    ZigzagLemonHaze,

    I can understand your frustration with all the bad luck you have been having. And, for the record, I am not part of the Microsoft staff nor an Xbox customer support employee. But, I can say that we have 2 Xbox Ones and 1 Xbox One S, and 2 of the

    Xbox One Stereo Headsets    . And, both headsets work well, with and without the
    Stereo Headset Adapters    , on all our Xboxes.

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

    SA
  6. greg_window10_instal Win User

    Xbox One S and Official Stereo Headset Adapter not recognized

    Hi Zathrus,

    We have two of the
    Xbox Stereo Headset     with Xbox One Stereo Headset Adapter, and both sets have worked well with no problems for sometime now. And I have used the
    adapter with non-Microsoft headset with no issues. So, given that you say your "3.5 mm cabled headset " works directly connected to the controller, then I regret to say it would seem that the fault lies with the adapter itself and may need to be replace.

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

    SA
  7. cookieater821 Win User

    Xbox one App

    •Some third-party products come with a stereo headset adapter that may look different from the Xbox One Stereo Headset Adapter made by Microsoft, but they all function the same way.

    •You can only connect an Xbox 360 Chat Headset using the stereo headset adapter with a 2.5-mm to 3.5-mm converter, which comes with the Xbox One Stereo Headset Adapter. The Xbox One Stereo Headset does not include this adapter cable.

    support.xbox.com/.../connect-compatible-headset
  8. Killn The Drama Win User

    Xbox Chat Headset Not Working

    Hello BillKNote5587,

    I am not sure what head set you purchased from the Microsoft store as it could be the stock one or the stereo one so I will list both trouble shooting option for you below.

    Also do you have a extra controller to test it in just incase it may be a issue with the controller?



    Xbox One Chat Headset troubleshooting

    Troubleshoot your Xbox One Stereo Headset

    If you need further help could you tell us what headset it was you have?
Thema:

Trouble using the Xbox One stereo headset

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