Trouble updating, then Game disappeared from my library, can't play nor uninstall

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey HeathGardner, how are you today? Hope you're well.

There are a couple of things we could try.

First of all, check your settings > applications > all installed applications > check if the AoE 4 appears on that list, if it does, uninstall it and try to reinstall.

If it doesn't:

Try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

I Have the same problem except the cancel button flashes too fast to press it. (Edit) I also noticed that the game (Bleeding Edge) doesn't disappear from my game pass library like other games that I uninstalled. I can't reinstall it and I can't remove it
from my Game Pass library. Like you said, something isn't getting cleared.

I got the issue after restarting my pc after pausing an update. So I uninstalled the game and here I am.

I completely removed the ecternal harddrive and redownloaded lego marvel onto my xbox and as soon as i reset the xbox it disappears from the library but i can still play it from the dashboard pin. It will show up if i refresh my library but disappears
after reset. This just started after the December update.

This part of the problem is fixed!

Just needed to get the new Windows 10 Anniversary Update.

Now i have another problem, the game disappeared from my library...

Whatever game's a had on xbox i can't finde any of them in my library on microsoft. Not the once I bougt nor the once from the ultimate pass.