Trouble signing into minecraft

Hi there, are you having trouble while signing into the MInecraft launcher or while signing into a multiplayer Minecraft server, such as a <link removed>

Nevermind. I'm pretty convinced that the account which does not have minecraft on it is not the right account. I've already tried to fill out the form for account recovery but it never works, what do I do?

Hi Grace.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry that you're unable to access Minecraft. Unfortunately, there is no way to recover the login email as you would with the password. Typically, the login email should be one with the suffix of Microsoft emails, such as ...@outlook.com or hotmail.com.

You can give it a try by following the instructions on the page I'm providing the link to below. However, you'll be asked for some information to attempt to recover the account. I hope this can somehow help you.

https://support.microsoft.com/accou...username-b2049472-3b8f-27d3-61c6-67a668453f4c

Kind regards
Renato

Hello,

To verify your ownership of this account, please get in touch with our live support team and provide evidence that you bought the game with this account. Here are the steps to reach out to support.

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

I'm on java edition, mac. When I go to https://account.microsoft.com/services/xboxlive, it just says that they can not find the subscription. I am signed on to microsoft account using the first account I used. Also uninstalling and reinstalling does not work. And why did when i signed in with my email did it ask me to set my xbox gamertag, even though i already did that? please help please