Trouble shooting checklist point 6

Discus and support Trouble shooting checklist point 6 in XBoX Games and Apps to solve the problem; hi, according to point 6 of the trouble shooting checklist I'm going through, I need to be at this point and get help to disable my firewall?? My son... Discussion in 'XBoX Games and Apps' started by LegionTeacher67, Jan 20, 2017.

  1. Trouble shooting checklist point 6


    hi, according to point 6 of the trouble shooting checklist I'm going through, I need to be at this point and get help to disable my firewall??

    My son keeps getting kicked out of ea sports (hasn't played a live game for over a week). Very sad about it

    :)
     
    LegionTeacher67, Jan 20, 2017
    #1
  2. RyleeFox
    RyleeFox Guest
    Trouble Shooting

    So my friend was trying to create another account so we can play borderlands together. She logged out of her first account and logged into mine. Went to log into hers again and it wont allow her too. It says something like unable to connect. Its always been
    on this account sense she first got the console. She cant retrieve her password cause its attached to an email she doesn't have anymore. Does anyone know how to help us please?
     
    RyleeFox, Jan 20, 2017
    #2
  3. Trouble shooting

    My Xbox keeps signing me out at random times. It does this during gameplay in online and single player. Now I've checked connection via Wifi on the xbox and pc. I don't know what to really do. If anybody got suggestions. I'd greatly appreciate it.
     
    PastelAsp792165, Jan 20, 2017
    #3
  4. DominumStige Win User

    Trouble shooting

    Hi!

    First, try to uninstall the game and reinstall it from a physical disc. If it doesn't work, try to clear the cache by holding down the power button for 10 secs and try again.

    Probably you had activated the gamepass (subsequently expired) and some corrupt data in the cache or on the profile can cause conflicts.

    If it still doesn't work, try to delete your profile from the console and re-download it again.
  5. ForzaDrift Girl Win User

    Trouble shooting

    Hi,

    If you downloaded the game first of gamepass you need to reinstall it again from the disc your progress won't be lost
  6. zeroice007 Win User

    Trouble shooting

    Yes the xbox answer 101 restart your machine. That does not always work however please try that first. THis could be for many reasons. First has it just happened or is this a one time occurence? Make sure xbox live status is working and there are no issues
    in your case at that particular time.
  7. RedCarGamer Win User

    Trouble shooting

    Try this way:

    1- Uninstall the game

    2-
    Power Cycle
    your console

    3- When it turns on again log off your account

    4- Put the disc and let it install it and a important step: if opens a window saying the game need updates, choose Install Later and let it only install the disc content. (now you can log in)

    5- When it ends take the disc out and go to the Manage Game Settings in Fallout 4, updates tab and install the update pending.

    6- After update it, put the disc in and see if appears the error.
  8. Major Kilowatt Win User

    Trouble Shooting

    Do you by any chance get an error message? is so can you provide it to us?

    Were you trying to play with other people over xbox live? To play with other people you both will need gold membership. If only one of you has gold then you won't be able to play with other people.
Thema:

Trouble shooting checklist point 6

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