Trouble setting up sign in account

Discus and support Trouble setting up sign in account in XBoX on Consoles to solve the problem; I get this message 'Sorry there's a problem with the credentials that you're using to sign in.' I just connected my xbox 360 to the internet. I... Discussion in 'XBoX on Consoles' started by PlatinumBard6, Jan 25, 2018.

  1. Trouble setting up sign in account


    I get this message 'Sorry there's a problem with the credentials that you're using to sign in.'

    I just connected my xbox 360 to the internet. I changed my gametag from to Wildrivercat62.

    Yes I can sign in on my mircosoft account and I am signed on this site using my mircosoft account.

    :)
     
    PlatinumBard6, Jan 25, 2018
    #1
  2. Vortimous
    Vortimous Guest
    Setting up accounts for family members

    If i sign him up on a guest account will he need an email to set it up. Also, can anyone in my family walk in and turn it on with the xbox on comand even if i am the only account in the system or does it have to be me?
     
    Vortimous, Jan 25, 2018
    #2
  3. jdogfunk100
    jdogfunk100 Guest
    Ubisoft requires Uplay account to play Trials Fusion online

    You can't play Trial Fusion on Xbox Live unless you set up an account for Uplay. This is bullshit. Can you imagine if every online multi-player game required you to sign up for a separate account?
     
    jdogfunk100, Jan 25, 2018
    #3
  4. Mister Maka Win User

    Trying to set up Live for my child and after 3 hours of filling in boxes and giving personal informa

    Hey there RewardedRug8513.

    To check, did you set up your child's account on an Xbox console or did you set it up here on the website? Do you have any trouble signing in here on Xbox.com with your child's account? Let us know so we can best help out :)
  5. Smwutches Win User

    transfer of game

    As long as you are signed into the account that bought it, you should have no trouble. If you're not, that account would need to set the new console as its Home console.
  6. BeastiePants Win User

    Force signed out of account. Keeps saying password is wrong. Help!

    Try this:

    > Go to 'Settings' and scroll right until you see 'Remove accounts'.

    > Remove the account which you're having trouble signing in with, then shut down the console for a minute.

    > Turn it back on and add the account back. You'll have to set up kinect sign-in again, but that should recover your profile.

    What happened is your profile somehow became corrupted. Usually this happens when the console is turned off during saving/loading.
  7. Misses Quinzel Win User

    Having trouble setting up an Xbox live account

    Hey there, Canoe!

    I'm sorry to see any account creation issues! That error code suggests that the Microsoft Account that you are trying to use hasn't been verified. You can try out the steps on the

    8015402B support article
    to see if that helps.

    Let me know how it goes! If you run into further snags, we'll want to see what our next steps are together. I look forward to working with you! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
  8. TroHAM Win User

    Trouble signing in with account

    Are you sure you haven't used another e-mail address in the past? Please have a look at this guide. It will help you check all the settings, like e-mail connected to your gamertag. Good luck:)

    support.xbox.com/.../forgot-microsoft-account
Thema:

Trouble setting up sign in account

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