Trouble redeeming xbox live subscription code

Discus and support Trouble redeeming xbox live subscription code in XBoX on Consoles to solve the problem; I'm trying to redeem an xbox live 3 month code subscription, after I insert the code I get this message: PUR-ConversionBlockedCurrencyCountryMismatch... Discussion in 'XBoX on Consoles' started by Cromat1982, Nov 20, 2017.

  1. Cromat1982
    Cromat1982 Guest

    Trouble redeeming xbox live subscription code


    I'm trying to redeem an xbox live 3 month code subscription, after I insert the code I get this message:

    PUR-ConversionBlockedCurrencyCountryMismatch

    yF94LElqcUrN4PO8.0.4.18

    2017/11/20 - 19:00:01 UTC

    I tried either from Italy and from Mexico (I'm an italian and live in Mexico, I bought my Xbox in Mexico), but I get the same message

    :)
     
    Cromat1982, Nov 20, 2017
    #1
  2. CoralOrange522
    CoralOrange522 Guest
    XBOS-3022 b87f6ab8-3d10-4f73-9c0f-4a5d81c23cb6 2017/01/02 - 19:39:01 UTC

    when redeeming the code subscription service Xbox Live will show an error. status code 801613F1
     
    CoralOrange522, Nov 20, 2017
    #2
  3. CageyMonster7
    CageyMonster7 Guest
    XBOS-3013 def806fc-2423-4ebb-b23c-e331da3d6ec2 2016/12/26 - 20:46:06 UTC

    Having trouble redeeming my Xbox Live code? I am getting the error above?
     
    CageyMonster7, Nov 20, 2017
    #3
  4. Duncan Ragland Win User

    Xbox live gold not working in mexico

    I'm not entirely sure what issue you are encountering. On
    https://www.xbox.com/en-US/live/countries     it says that Live services are in fact supported in Mexico. Are you having trouble redeeming a prepaid code for an Xbox Live subscription? Or did you already purchase/redeem your subscription and the services are
    not working?
  5. Mister Maka Win User

    NO me acepta mi trajeta xbox live alguien sabe porque, el soporte de xbox es un asco y solo me redir

    Hey there chambonterror7.

    Sorry to see you're having trouble redeeming your pre-paid Xbox Live code. Are you still unable to redeem the code? If so, let's get you in contact with
    Phone/Chat support who should be able to help apply your Xbox Live subscription.
  6. jseiler352 Win User

    This code has already been redeemed

    Hey IIYousof,

    Thank you for using Xbox Forums to post your question. It seems you are having an issue with redeeming a code. If you are having trouble redeeming a code, it may be a service outage. Check the

    Xbox Live Service Status    . If you see any alerts, wait until the service is up and try again.

    If the service is up and running but you are still having trouble redeeming your code, visit the

    Troubleshooting Gift Cards and Codes     page.

    I hope this helps with resolving the issue. If this post helped, please upvote and mark as answered.

    Thank You,

  7. Mister Maka Win User

    Xbox Live

    Hey there Ch33d3r 1337Pr0.

    Sorry to hear about the troubles with Xbox Live. Keep in mind Xbox Live Gold Trials are not full subscriptions and may not give you access too all features. That being said, did you redeem the code on your account or another account on your Xbox One?
  8. jseiler352 Win User

    I'm having trouble receiving a gift on xbox

    Hello Lucasmathozo,



    Thank you for using the Xbox Forums to post your question. It seems you are having an issue with redeeming a code.

    If you’re having trouble redeeming a digital code, it may be due to a service outage. Check the Xbox Live service status. If you see any alerts, wait until the
    service is up and running and then try again.

    If the status is up and running but you’re still having trouble redeeming a code, check out the

    Troubleshooting Gift Cards and Codes     page.

    I hope this helps with the issue you are having. If this reply helped in resolving your issue, please upvote and/or mark as answered.

    Thank You,

Thema:

Trouble redeeming xbox live subscription code

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