Trouble redeeming rewards points on Xbox Rewards

It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.

Hello Bruceleeoytrn! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues redeeming. Have you tried contacting the rewards support about this?

https://rewards.bing.com/support

The Xbox Rewards program is not the same as the Microsoft Rewards program. So if you redeemed Microsoft Rewards points for game pass, you would need to continue trying to work with Microsoft Rewards support. Xbox Rewards support will not be able to assist.

Hello wolf rageing,

From the FAQ:

What's the difference between Microsoft Rewards points and Xbox Live Rewards Credits and MyVIP Gems?



One Microsoft Rewards point is equal to one Xbox Live Rewards Credit. Microsoft Rewards points can be redeemed whenever you want for the rewards you choose from the Microsoft Rewards catalog, including Microsoft Store digital gift cards. Xbox Live Rewards
Credits are automatically converted to your local currency every two weeks and deposited in your Microsoft account, while MyVIP Gems could be redeemed for items in the MyVIP Vault.

Xbox/Microsoft currency redeemed from the rewards program are automatically deposited into the accounts balance. They do not provide a separate code. Check the account balance of the account that redeemed the rewards points.