Trouble redeeming my 3 Months Xbox Live Gold Membership

PinkFreudian · Oct 9, 2017

This is what I see when I go to my Microsoft account under last orders :

3 Months Xbox Live Gold Membership
15,000 points
Ordered on 9/29/2017
Status: Shipped

It has yet to applied to my account.

I have talked with several customer service reps and they finally to contact you with this ticket number:

[Mod Removed]

I also received this a week ago and have yet to hear any feedback:

[table][tr][td]Thanks for contacting Microsoft Rewards Customer Support. Your Service Request (SR): [Mod Removed] has been assigned to a member of our support team. Our goal is to respond to your question within the next 24 hours. Important: Do not edit the subject line. It is encoded with the SR number so that all related messages are appended to the same case.[/td][/tr][/table]

:)

H33H30N001 · Oct 9, 2017

Xbox Live Gold not working

Hi, I got live gold membership 3 months ago, by redeeming a code. The problem is, yesterday live gold worked, and suddenly my xbox decided to make me not have live gold membership, when I still have 2 months left. Please help, I want to join my friend's party,
custom game, etc.

weaponx_uk2003 · Oct 9, 2017

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

Internet Expert · Oct 9, 2017

From what I can tell, you redeemed Bing Rewards points for a 3-month subscription, and you still haven't got your prize yet? They should have sent you a code via email, from which you manually
redeem afterwards.

Check your email inbox for anything from "orders(at)microsoftrewards.com", or "Microsoft Rewards". Especially check your junk/spam folder!

Read here for more info, you can probably get it re-sent to your email:
https://support.microsoft.com/en-us/help/4026441/microsoft-account-track-my-microsoft-rewards-orders

LIL BOY BANGZ

my 3 month membership live gold is locked becuase i was puttin the wrong letter when i redeem my code

MattReptar

Yes, they are cumulative. You can stack Xbox Live Gold time for up to 3 years (36 months). You can redeem all three cards and it will extend your Gold membership for 18 months.

Internet Expert

From what I can tell, you redeemed Bing Rewards points for a 3-month subscription, and you still haven't got your prize yet? They should have sent you a code via email, from which you manually
redeem afterwards.

Check your email inbox for anything from "orders(at)microsoftrewards.com", or "Microsoft Rewards". Especially check your junk/spam folder!

Read here for more info, you can probably get it re-sent to your email:
https://support.microsoft.com/en-us/help/4026441/microsoft-account-track-my-microsoft-rewards-orders

Puppy Fujo

You cannot use your account balance to purchase an Xbox Live Gold subscription. You can use Xbox Live Gold membership cards. They come in one month, 3 month, and year memberships. It's the same kinda thing, a prepaid code that gets redeemed to your account
and adds the number of months you have purchased. The gift cards with the dollar amounts that get added to your account cannot be used to buy a membership

TalknHeadache

Hi, Well you must be a Gold Member and that would require you to add that feature to your xbox live account after you purchase a 3, 6 or 12 month membership. And redeem the code to be a gold member.

Trouble redeeming my 3 Months Xbox Live Gold Membership