trouble playing multiplayer

Discus and support trouble playing multiplayer in XBoX Rewards & Social to solve the problem; I turned 18 roughly a month ago, and xbox said my account is over 18. However, the multiplayer and realms option in minecraft java is greyed out. I... Discussion in 'XBoX Rewards & Social' started by Takumi Kamidono ward, Jan 10, 2024.

  1. trouble playing multiplayer


    I turned 18 roughly a month ago, and xbox said my account is over 18. However, the multiplayer and realms option in minecraft java is greyed out. I used my parents account and added myself as a child and changed the settings, but that didn't work either.

    :)
     
    Takumi Kamidono ward, Jan 10, 2024
    #1
  2. Darhyl Amizola Win User

    trouble playing multiplayer

    Hi Takumi! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft multiplayer mode.

    I just want to clarify, when you mentioned you have "changed the settings" do you mean the Xbox privacy settings, is that correct?

    Note: A child account is registered on the birthdate 21 years old and below upon the account's first creation while an adult account is registered on the birthdate 22 years old and older.

    If yes and you're able to manage the Xbox privacy settings on your child account using a parent account yet the issue persists, I highly recommend you reach out to Mojang Support for further assistance as they have the tools and resources to properly investigate this case:

    https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Just in case Mojang refers you back to Xbox Support, you may contact them through this link:

    https://support.xbox.com/en-US/contact-us/

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Takumi Kamidono ward Win User

    trouble playing multiplayer

    "A child account is registered on the birthdate 21 years old and below upon the account's first creation while an adult account is registered on the birthdate 22 years old and older."

    this actually clears up some of the frustrations that i had. Thank you.

    'I just want to clarify, when you mentioned you have "changed the settings" do you mean the Xbox privacy settings, is that correct?'

    yes. that, and I tried adjusting the parental controls so i would be able to play multiplayer.

    I will try to contact Mojang. Thank you for your help.
  4. Darhyl Amizola Win User

    trouble playing multiplayer

    You're welcome!

    If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you so much. Stay cool and have a great day Takumi!

    Best regards,
    Darhyl
  5. MorcegoZombie Win User

    15 hours to download a game?

    5MB, download pretty much faster on xbox360 and no trouble playing co-op and/or multiplayer on xbox live.
  6. NoisyLilFoote Win User

    Xbox Live Multiplayer and Zombies

    I'm having trouble logging in as a guest so my nephew and food friend can play multiplayer
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trouble playing multiplayer

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