Trouble Playing Games

hXc Hector · Jan 30, 2015

So here's the deal. I've had my Xbox One since launch. No problems what so ever. Yesterday I was playing a game with no problems. When I started up a new game, the audio cut out and the frame rate would drop to about 5 FPS. I thought maybe it was an issue
with this new DLC game mode. I tried the campaign, but had the same problem. .I figured maybe it was a problem with the game itself, even though it was a digital game. I tried playing a disc-based game, but I only got a black screen. I don't know what to do,
and I need this fixed quickly for work!

:)

CozyBear75 · Jan 30, 2015

Trouble playing games.

I'm having this same issue. Any game I try to play it simply pulls it up for a few seconds then goes back home.

Skunka · Jan 30, 2015

Trouble playing games.

Read this post/thread I just started...

"Both Disc based and digital download games force you back to dashboard after being on 1st splash screen for about :60 sec... "

onyxishere · Jan 31, 2015

Sorry to hear it. Please try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

That should fix the issue for you.

hXc Hector · Oct 31, 2018

It worked for about ten minutes, but then the game started messing up the exact same way.

hXc Hector

It worked for about ten minutes, but then the game started messing up the exact same way.

CozyBear75

I'm having this same issue. Any game I try to play it simply pulls it up for a few seconds then goes back home.

Mister Cizl

Hey LordxxFlaus! I’m truly sorry to hear about any inconveniences this may have caused. As this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our Legal
and Corporate Affairs page. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

onyxishere

Sorry to hear it. Please try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

That should fix the issue for you.

JDay Xtreme

Some troubleshooting things to try:

Check your gamepass subscription hasn't expired.
Check your connection to Xbox Live.
Restart your xbox.

Sometimes rights issues happen due to issues with the Xbox servers so rebooting or waiting a little while can help.

Trouble Playing Games