Trouble install game after payment

Did you make the purchase from the website or the console? Have you tried starting the download from the Game Marketplace on the console?

If it still does not work then you should contact phone support as only they can deal with billing issues. If you live in North America dial 1-800-469-9269

Update:

After re-installing the game and reconnecting to the internet the game is now updating properly..'

I Suggest to follow these steps for anyone having update troubles

Check if your account region and physical region match.

For help regarding billing contact the chat support:

support.xbox.com/contact-us

Hi, Ağa my name is Jhon, and will be a pleasure help you

I don't know if your problem is with the microsoft store or with the browser but i give to you solutions for both cases

Don't worry too much players like you have the same issue getting this error message while trying to buy Minecraft can be frustrating, but don't worry, there are several things you can try to troubleshoot the issue:

Check your payment information:

Double-check that all your payment information is correct and complete, including your billing address, card number, expiry date, and CVV code.
Ensure that your card is activated and has sufficient funds available for the purchase.
If you're using a prepaid card, confirm it hasn't expired or reached its spending limit.

Try a different payment method:

If you have another available payment method, like a different credit card or PayPal, try using that instead. Sometimes, issues can arise with specific payment methods.

Clear your browser cache and cookies:

Outdated cache and cookies can sometimes interfere with online transactions. Clear your browser's cache and cookies before trying again.

Use a different web browser:

Try purchasing Minecraft on a different web browser than the one you're currently using. Some browsers might have compatibility issues with specific websites.

Disable VPN or extensions:

If you're using a VPN or browser extensions, try disabling them temporarily to see if they're causing any interference.

Restart your device:

Sometimes a simple restart can resolve temporary glitches. Restart your computer or phone before trying again.

Log out and log in again
The second step is as obvious as they come. Nonetheless, an inexperienced user might panic and forget about it. Namely, if the system has issues with your active account, you might resolve this little stall by simply logging off and logging in again. Some users even advised logging with an alternative account and then going back to the original one.

Either way, this seemingly helped for the similar problem on Xbox Live. Since Microsoft Store is the same for all Microsoft devices, we can expect it to be a success on a Windows 10 PC as well.

Check your funds and re-establish a paying method
More times than not, the “We’re having trouble processing your purchase” error is a temporary occurrence. However, if the same message pop-ups every time you try purchasing something from the Store, there might be something else at hand. Firstly, we suggest checking your funds.

In addition, consider deleting you paying method (debit/credit card, PayPal, etc.) and establishing it again. This might take some time, but the paying method might get locked down due to a service error. You can do all of that, here.

Make sure region/time settings and pay account are properly set

As we go deeper into the possible causes list, it’s important that you come from a region which allows purchases. The rules for this vary, so there are some games or apps you’ll be able to obtain regardless of your geo-location. On the other hand, lot’s of games are not available globally, so make sure you’re able to get the game in the first place.

Also, you can change your region and time to match the account settings and payment options. Namely, your account credentials need to be set to the same location and ZIP code number as your debit/credit card. For example, you won’t be able to pay for a game with the foreign card.

Reset the Store’s cache

Microsoft Store is a native Windows 10 app and works in the background all the time. This leads to pilling up data which, consequently, might follow with an error. Because of that, we suggest resetting Microsoft Store’s cache.

If you’re not sure how to do it, follow the steps we provided below:

Press Windows key + S to open Windows Search.
WSReset.exe and press Enter.

Try purchasing the Store content again.

For your reference, I've included some links where you can find more details about the solutions I suggested

https://windowsreport.com/trouble-process-purchase-microsoft-store/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I really hope your problem has been fixed with my help, if it works let me know and have a nice day. Jhon

Hey there Jukeb0x Hero85.

Sorry to hear about the installation troubles! If you're still having trouble installing the game, try cancelling it and performing a full power cycle by holding down the power button for 8-10 seconds. After your Xbox One shuts off and starts back up, give
it another install and let us know how it goes.