Trouble initiating download for already purchased content

Discus and support Trouble initiating download for already purchased content in XBoX Games and Apps to solve the problem; Hello, I have already troubleshooted for all possible network problems: my network connection is working fine, as is my connection to Xbox live. I... Discussion in 'XBoX Games and Apps' started by w00t ToobaLooba, May 21, 2014.

  1. Trouble initiating download for already purchased content


    Hello,

    I have already troubleshooted for all possible network problems: my network connection is working fine, as is my connection to Xbox live. I recently traded in my xbox for repair and received a new one all under warranty. My new xbox, however, simply won't download
    any of the games I have already purchased on the marketplace (and which were all downloaded without incident on my previous console). I have been trying to download my copy of Fifa 14 for the last hour -- the download simply won't start! I've tried initiating
    it from home and now I am trying directly from the marketplace. This is absolutely frustrating and makes me, as a consumer, feeling immensely disrespected.

    Any help is great.

    Thank you.

    :)
     
    w00t ToobaLooba, May 21, 2014
    #1
  2. MAXZS
    MAXZS Guest
    Affected services: Download already purchased content

    Hello! I bought my windows phone (lumia 720) 2 years ago. And I can't use xbox services on it. ERROR IS "Affected services: Download already purchased content."
    What I need to do to solve the problem?
     
    MAXZS, May 21, 2014
    #2
  3. KroolSale
    KroolSale Guest
    ''Can't Download'' on demand tittles

    Not related to the first message of this thread, but i purchased Red Dead Redemption yesterday, it was downloading and as soon as it hit 100% it said "Can't download". Tried deleting it, clearing system Cache and repeated, same issue. It says they are having
    trouble downloading already purchased content since yesterday, so i'll wait for that to be resolved and try again today.
     
    KroolSale, May 21, 2014
    #3
  4. maxen
    maxen Guest

    Trouble initiating download for already purchased content

    Go to Settings and at the bottom of the left column you should see a reference to Home Xbox, click that and make sure it is set to this new console.

    Then go to My Games & Apps > Games and all the way on the right there should be a grey pane, with all your previously-downloaded titles. Click on FIFA, for example, and it should ask whether you want to re-download and/or install. Select that and wait a
    few seconds for it to appear in the queue (can navigate to queue on the left-hand side in My Games & Apps).

    Let us know how you get on.
     
    maxen, May 22, 2014
    #4
  5. maxen Win User

    Trouble initiating download for already purchased content

    Go to Settings and at the bottom of the left column you should see a reference to Home Xbox, click that and make sure it is set to this new console.

    Then go to My Games & Apps > Games and all the way on the right there should be a grey pane, with all your previously-downloaded titles. Click on FIFA, for example, and it should ask whether you want to re-download and/or install. Select that and wait a
    few seconds for it to appear in the queue (can navigate to queue on the left-hand side in My Games & Apps).

    Let us know how you get on.
  6. KroolSale Win User

    ''Can't Download'' on demand tittles

    Not related to the first message of this thread, but i purchased Red Dead Redemption yesterday, it was downloading and as soon as it hit 100% it said "Can't download". Tried deleting it, clearing system Cache and repeated, same issue. It says they are having
    trouble downloading already purchased content since yesterday, so i'll wait for that to be resolved and try again today.
  7. Smith55js Win User

    Iv bought a number of game but when im line can only play the trail version wh??

    Content is licensed to both the gamertag that purchases it as well as the console that it is initially downloaded to. If you've downloaded it to a second console or a replacement console, you may need to do a License Transfer. Without a license transfer,
    you will need to be signed into your Xbox Live account in order to access the content.

    support.xbox.com/.../download-content
  8. TheStMichel Win User

    Service alert "Trouble downloading already purchased content"

    Unfortunately, the affected content is still under maintenance.

    You can check out more information on the
    Xbox Live Status
    Page.
  9. Mister Gwyther Win User

    Cant buy anything on the website marketplace or on my xbox

    Is this the only content you cannot purchase? Are you able to download free content and content you have already purchased before?
Thema:

Trouble initiating download for already purchased content

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