Trouble downloading arc

RUDYGGonzales · Sep 26, 2020

So im trying to download Arc on disc and in gamepass. But it keeps stopping and telling me disc is corrupted,what does this mean? And how does a disc get corrupted

:)

XBF Steven R

Hey there RUDYGGonzales,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. I suggest uninstalling the game and then reinstalling either through the disc or Gamepass. If it doesn't work
after uninstalling through the disc, then try Gamepass.

Hope this helps.

Thanks for reading!

Mister Cazador

Hi there HeldRecord.

In addition to what CrazY1985 said, do you see any changes with this after clearing alternate MAC address and restarting your XboxOne console? You can find those in Settings>Network Settings>Advanced Settings>Alternate MAC address>Clear.

CrazY1985

try clearing the cache of your console.

You can do this by holding down the powerbutton for 10 seconds.

Mr Freight

I downloaded Firewalker and the Arc Projector last week free; got it confused with that.

AquarrzSudnnym

G'day,

I have VSX-531 5.1 and use ARC, but use Bitstream out and Digital DTS in the audio settings. My understanding is this allows the AVR to interpret the signal and provide sound to the relevant speakers.

I have had no trouble with this setting and get enveloping surround sound.

Trouble downloading arc