Trouble adding a credit card.

Discus and support Trouble adding a credit card. in XBoX Games and Apps to solve the problem; I'm having issues adding a credit card as a payment option because the post code of the billing address is too long to fit in the allotted space. My... Discussion in 'XBoX Games and Apps' started by Weepig GOF, Jan 21, 2014.

  1. Weepig GOF
    Weepig GOF Guest

    Trouble adding a credit card.


    I'm having issues adding a credit card as a payment option because the post code of the billing address is too long to fit in the allotted space. My account was set up in The Netherlands but now i have Turkish billing address and the post code requires 9
    characters(including a space) and the form will only allow me 8. I've tried changing my region to Turkey but that doesn't help.

    I've also tried using the Support pages of the website and fruitlessly tried to contact support but that part of the website is utterly ineffectual as i can't get through enough of the drop down menus to contact anyone.

    Any ideas anyone?

    :)
     
    Weepig GOF, Jan 21, 2014
    #1
  2. Yousef Islam
    Yousef Islam Guest
    getting the dreaded: Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

    Try logging off and logging back in. Make sure that your credit card has sufficient funds to make your purchase.

    Also, try removing the card and re-adding it if troubles continue.
     
    Yousef Islam, Jan 21, 2014
    #2
  3. Tojja81
    Tojja81 Guest
    adding a credit card

    I have like that problem to.. I have type all the things i need to but then i press purchase and comfirm its stans that i cant buy it ..and i can use the card in other placec
     
    Tojja81, Jan 21, 2014
    #3
  4. maxen
    maxen Guest

    Trouble adding a credit card.

    maxen, Jan 21, 2014
    #4
  5. maxen Win User

    Trouble adding a credit card.

  6. Yousef Islam Win User

    getting the dreaded: Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

    Try logging off and logging back in. Make sure that your credit card has sufficient funds to make your purchase.

    Also, try removing the card and re-adding it if troubles continue.
  7. Mister Beep Win User

    Trouble with parental controls and adding credit card

    Hey there SittinRock!

    Sorry to hear about the account issue. To get the best support for account issues, I recommend contacting our phone or chat support agents through our
    Contact Us page. Hope that helps! Feel free to post back if there is anything else we can do for you!
  8. m4gzus Win User

    Adding of credit card

    My bank (Ukrainian PrivatBank) opens virtual card for only using it with internet stores or markets, and that card has expiration period up to 2023 year. Finally I've found the valid url on nonlocalized site to add a card with such expiration period, but
    both xbox and localized site have no ability to add that card.
  9. Mister Gwyther Win User

    Adding a credit card

Thema:

Trouble adding a credit card.

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