Trocar conta criança microsoft[Exchange child account microsoft]

Qual a idade que colocaram na conta, talvez tenham colocado uma idade menor que a sua, eles podem mudar a sua idade editando a conta se precisar.

[Translation - How old they put in the account, maybe they were younger than yours, they can change your age by editing the account if you need to.]

thanks for reaching out! the account should automatically change to an old account as soon as the account age reaches 18, do you know what your age is set at? it maybe worth to contact Xbox support....

I’ve also translated it for you mate just in case you don’t know english...

Agradecemos seu contato! a conta deve mudar automaticamente para uma conta antiga assim que a idade da conta atingir 18 anos. Você sabe em que idade está definida? talvez valha a pena entrar em contato com o suporte do Xbox.....

Change date of birth: https://support.microsoft.com/en-gb/help/12411/microsoft-account-change-birthdate

Prompt a child account to an adult account: http://support.xbox.com/en-GB/xbox-one/security/promote-child-account

support: http://support.xbox.com/en-US/contact-us

i hope this helps

Thanks for the reply dude! I checked out my birthday in the account and it is right... And today appeared another message about the child account, so I dont know what to do about that. Maybe the system doesnt work very well in this aspect

thanks for reaching out! the account should automatically change to an old account as soon as the account age reaches 18, do you know what your age is set at? it maybe worth to contact Xbox support....

I’ve also translated it for you mate just in case you don’t know english...

Agradecemos seu contato! a conta deve mudar automaticamente para uma conta antiga assim que a idade da conta atingir 18 anos. Você sabe em que idade está definida? talvez valha a pena entrar em contato com o suporte do Xbox.....

Change date of birth: https://support.microsoft.com/en-gb/help/12411/microsoft-account-change-birthdate

Prompt a child account to an adult account: http://support.xbox.com/en-GB/xbox-one/security/promote-child-account

support: http://support.xbox.com/en-US/contact-us

i hope this helps

[Translation - thanks for reaching out! the account should automatically change to an old account as soon as the account age reaches 18, do you know what your age is set at? it maybe worth to contact Xbox support ....

I´ve also translated it for you mate just in case you don´t know english ...

Thank you for your contact! The account should automatically switch to an old account as soon as the account age reaches 18. Do you know at what age you are set? it might be worth contacting Xbox support .....

Change date of birth: https://support.microsoft.com/en-gb/help/12411/microsoft-account-change-birthdate

Prompt a child account to an adult account: http://support.xbox.com/en-GB/xbox-one/security/promote-child-account

support: http://support.xbox.com/en-US/contact-us

i hope this helps]

Your account must be a "child" account linked to an adult account. Find out which adult account it is linked to, only this account can change your privacy settings.

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A sua conta deve ser uma conta de "criança" vinculada a uma conta de adulto. Procure saber em qual conta adulta ela está vinculada, somente esta conta poderá alterar as suas definições de privacidade.

Olá Diego,

A sua conta é conta de criança? Se sim, apenas a conta adulta vinculada a sua conta poderá fazer os ajustes de privacidade para que você possa jogar online.

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Hi Diego,

Is your account a child's account? If so, only the adult account linked to your account can make privacy adjustments so that you can play online.