Tried to redeem 12M gold and got 12M play pass instead, help?

So my Xbox Live Gold is about to expire on the 14th and I finally had enough rewards points to get a 12M gold code. I clicked on my goal, its been set as my goal for over a year and hit redeem. Got my code emailed and redeemed it. I go to my account page
to confirm the extension of my gold membership and see that its not there and instead I have 12M of xbox play pass.

My transaction history shows that I did indeed redeem 12M of play pass, but I know for certain that I clicked on redeem from my goal which is still and has been set for 12M of gold.

Just hoping that since for whatever reason 12M of play pass and 12M of gold are both the same price that it could possibly be exchanged somehow.

:)

 

XBox Live tenure

I checked my gold tenure on the link eG x Thee Elf posted and mine says

Prepaid 12M Xbox LIVE Gold this one isn't canceled

Prepaid 12M Xbox LIVE Gold canceled

Prepaid 12M Xbox LIVE Gold canceled

Prepaid 12M Xbox LIVE Gold canceled

gold 1 month free trial canceled

but yet I have no number next to my name

 

Can you help, I have a problem with reading the code GOLD 12 M, throw this error XBOS1005 1bfc2b72-8

I get the same format error code when I try to redeem a 12M GOLD - will try again later.

 

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.