Tried reinstalling MCC on PC and now nothing works

Discus and support Tried reinstalling MCC on PC and now nothing works in XBoX Games and Apps to solve the problem; The situation I'm in now is this: The game isn't installed after I tried to uninstall it. The game still appears in the START MENU, but nothing... Discussion in 'XBoX Games and Apps' started by wellpapp, Dec 6, 2019.

  1. wellpapp
    wellpapp Guest

    Tried reinstalling MCC on PC and now nothing works


    The situation I'm in now is this:

    The game isn't installed after I tried to uninstall it. The game still appears in the START MENU, but nothing happens while clicking on it. I can't access app settings, since it isn't really installed. It doesn't appear on the Windows Apps lists, no MCC anywhere.
    I can try to install it via the Xbox Game Pass App or the Store again, but If I try this the download starts and finishes in 1 second but the game still doesnt appear in the Game Pass app or the Start Menu. Instead nothing changes. The ICONS are there, but
    nothing happens when you click them.

    What. are. you. doing.

    Why can't I remove the game from Windows with force, like finding the files somewhere and remove them? There's probably an issue with still existing files that I can't find/fully uninstall.

    I should've just bought the damn game on Steam instead.

    :)
     
    wellpapp, Dec 6, 2019
    #1
  2. wellpapp Win User

    Tried reinstalling MCC on PC and now nothing works

    In theory you'd be able to delete any files that would already have installed if you knew where the launcher installs games to, in the Xbox (beta) app, if you click on your profile picture it will show you the default installation location, might
    be an idea to try there & see if you can delete the files to try & reinstall them.
    In the Xbox Beta app, while clicking on my profile picture - settings - general, it only says (C:) drive, nothing else. I've been searching for two days after the game file location (just to remove every trace of installation files) for MCC but the files
    are hidden for MS Store games.. most of them atleast. Go ahead and tell me where they are.
  3. DeadzMcGee Win User

    Tried reinstalling MCC on PC and now nothing works

    If you go to Add or remove programs, is the Halo MCC (Reach) listed there? If so, click on the tile and select
    advanced options. Under there you should have another option to uninstall, but you should also see options for Reset and Repair.

    Do any of those work for you?
  4. XBF Diego M Win User

    Tried reinstalling MCC on PC and now nothing works

    Hi wellpapp,

    Sometimes simply logging out from the Microsoft Store and then logging back in can resolve installation issues so if you haven't done so please click on the user icon in the app, click on your name, and then click on Sign Out. Close the app and then re-open
    and sign in by clicking the same icon on the top right of the app. Make sure the download queue is cleared out before attempting these steps.

    If that does not get then installations going, then I would recommend resetting the Store's cache. Click Start, then type "wsreset" and select wsreset. When the Store app opens, try to download
    Halo Reach again.


    There is also an option to troubleshoot Windows Update. Click Start, then type "troubleshooting" and then click on the Troubleshooting option. Under System and Security,
    click on Fix problems with Windows Update. Follow the prompts, then test out the Store app.
  5. wellpapp Win User

    Tried reinstalling MCC on PC and now nothing works

    Hi ,

    Sometimes simply logging out from the Microsoft Store and then logging back in can resolve installation issues so if you haven't done so please click on the user icon in the app, click on your name, and then click on Sign Out. Close the app and then re-open
    and sign in by clicking the same icon on the top right of the app. Make sure the download queue is cleared out before attempting these steps.

    If that does not get then installations going, then I would recommend resetting the Store's cache. Click Start, then type "wsreset" and select wsreset. When the Store app opens, try to download
    Halo Reach again.


    There is also an option to troubleshoot Windows Update. Click Start, then type "troubleshooting" and then click on the Troubleshooting option. Under System and Security,
    click on Fix problems with Windows Update. Follow the prompts, then test out the Store app.
    Tried all three ways, nothing. Still the same errors in Download and updates in MS Store. When troubleshooting Windows Update, it doesn't find any issues. Previously I tried troubleshooting the Windows Store apps, and it detects the problem "Hanging or crashing
    apps" - saying Not fixed.

    So atleast the troubleshooting detects an issue there.
  6. wellpapp Win User

    Tried reinstalling MCC on PC and now nothing works

    "It doesn't appear on the Windows Apps lists," as in
    Apps and features OR Add or remove programs.

    So no.

    I get this error for Reach in the Microsoft Store:

    Code: 0x80073D12

    And this for the collection in the Xbox Beta app:

    0x803fb107

    It gets stuck at 50% and says Error. This happens 2 seconds after trying to install. I've talked to Microsoft support and sent a ticket here but there's no help.

    Been like this for 24 hours. I'm close to reinstalling my whole Windows.
Thema:

Tried reinstalling MCC on PC and now nothing works

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