tried opening an app - get endless loop "Getting your app ready"

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

I tried your method and it appears to work. Hopefully in the coming days the problem will not resurface

I uninstalled and reinstalled the apps it was doing it on and been fine since. Hope this helps.

Unfortunately Idk the answer to your problem but are your games not opening either? Or is it just like streaming apps like me? Because cod cold War opened fine. Its BBC iplayer and YouTube that I had the issues with.

Do you need this for all accounts? As I go online with my ex's live. But I can't exactly get him round here to log back in if I do this. The first suggestion did FA though, it's still doing the same thing so help!