Tried installing game

Hello! I've tried installing games from EA access and the game installed properly and smoothly. But when I tried installing 2 other games the problem appeared.

Nice! A disc swap is definitely much easier than an alternate console.

Have fun and let us know if any other questions come about with a new thread. Cheers dude!

This issue has been resolved, none of the troubleshooting fixes worked, however I guess it is in part due to my extremely bad luck. Replaced the disc, nothing. Before exchanging the console I went out on a whim and got a 3rd disc. After a hard reset, uninstall
and everything else I tried once again with little to no expectations. However whether magic or dumb luck the 3rd disc worked. The fist disc had an obvious scratch straight out of the package, the 2nd disc appeared to be fine but didn't work, the 3rd disc
was the charm!

Thank you for your response though!

Hey there Phazer0nest!

When you tried an offline install did you completely cancel the install before going offline? If it was still mid installation when you disconnected your console it's worth cancelling it completely. If you're still having troubles, can you check to make
sure the disc doesn't have any scratches or cracks on it? If you have a friend with an Xbox One, see if you're able to install your disc on their console.

Let us know how it goes

Hi, Dylan! thank you for your reply and the additional information.
Would you mind giving this a try?

- Cancel all pending/failed installations.
- Press and hold your console's power button until it shuts down.
- Unplug your external hard drive and leave it like that throughout this process.
- Unplug your power supply unit from both the console and the outlet for 3-5 minutes.
- Plug everything back together and turn your console on
- Try installing the game on your console's internal storage to check if the issues persist.

Please let me know if that works.
Best regards.