Trial code not working

Discus and support Trial code not working in XBoX on Consoles to solve the problem; So I have an Xbox 2 day gold trial (being used for Xbox one) whenever I put it in it says, error: it's a problem on our side. However, I'm not exactly... Discussion in 'XBoX on Consoles' started by Icydragonclaw, May 24, 2017.

  1. Trial code not working


    So I have an Xbox 2 day gold trial (being used for Xbox one) whenever I put it in it says, error: it's a problem on our side.

    However, I'm not exactly sure if it has something to do with the system and more the code. I've put it in many times over and over and waited for about two hours before attempting again (even doing so on my phone once)

    But, still the same message. Anyone have any ideas on why this is happening?

    :)
     
    Icydragonclaw, May 24, 2017
    #1
  2. {Parity}
    {Parity} Guest
    trial code not working

    Trial codes do not give your account full Gold status. You will not be able to play all online multiplayer games and you will not be able to get the Games for Gold.

    Hope this helps. Good Luck!!
     
    {Parity}, May 24, 2017
    #2
  3. ngocphi
    ngocphi Guest
    trial code not working

    The issue isn't the code Matty he simply didn't read the back of the card

    This is not a gold membership trial codes do not give full access only non ranked matches and no gold benefits like deals or games with gold
     
    ngocphi, May 24, 2017
    #3
  4. HAZMAT RADIO Win User

    Helli i my xbox live gold doesn't work.

    Trial codes are a little tricky. Not all trial codes allow access to all games since it's a trial.

    And some trial codes will not work if you've had a trial subscription before.

    You're best bet it to try and buy a subscription
  5. ngocphi Win User

    Game pass ultimate redeem code

    If it's some trial offer from discord then no it won't work

    Trial codes only work on new accounts
  6. ngocphi Win User

    trial code not working

    The issue isn't the code Matty he simply didn't read the back of the card

    This is not a gold membership trial codes do not give full access only non ranked matches and no gold benefits like deals or games with gold
  7. XBF Leo G Win User

    trial code not working

    Hello OliviaDavid,

    Thank you for bringing this issue to our attention. We recommend checking the
    account subscriptions
    to make sure the prepaid code was redeemed successfully. Has the account ever used Xbox Live Gold before? Once an account has utilized the Xbox Live Gold subscription, the account cannot redeem prepaid codes for Xbox Live Gold trails.
    Be sure to let us know the results!
  8. {Parity} Win User

    trial code not working

    Trial codes do not give your account full Gold status. You will not be able to play all online multiplayer games and you will not be able to get the Games for Gold.

    Hope this helps. Good Luck!!
Thema:

Trial code not working

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