마크 던전스 환불[Transltion-Minecraft Dungeons refund]

마크 던 스를 공식사이트에 들어가 살 때 마이크로소프트 사이트라 여기서 샀는데 마크 던 스 런처를 키 들어가보니 실행이 돼는게 아닌 다시 구매하라는 표시가 나와 환불 요청합니다

[Translation-When I tried to buy Minecraft Dungeons on the official site, I bought it on a Microsoft site, but when I walked into the Mark Dungeons Launcher, I asked for a refund because I was asked to buy it again instead of running it.]

마크 던 스를 공식사이트에 들어가 살 때 마이크로소프트 사이트라 여기서 샀는데 마크 던 스 런처를 키 들어가보니 실행이 돼는게 아닌 다시 구매하라는 표시가 나와 환불 요청합니다

[Translation-When I tried to buy Minecraft Dungeons on the official site, I bought it on a Microsoft site, but when I walked into the Mark Dungeons Launcher, I asked for a refund because I was asked to buy it again instead of running it.]

멀미남 게임 못하 음

Hi Fellow gamer,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

상환은 불가능하지만 Microsoft 지원 페이지로 이동하여 에이 트와 상담 수는 있지만 상환을 위해서는 품을 구매 한 후 시간 한이 있음을 해야합니다

[Translation-Redemption is not possible, but you can go to the Microsoft support page and talk to the agent, but for reimbursement, you need to consider that there is a time limit after purchasing the product.]