환불 [Translation - Refund]

안녕 환불 요청 방법과 게임이 여 히 환불 가능한지 알아보 면 이 링크를 방문하십시오

여기서 이 링크를 클릭하십시오

[Translate by Mod]

Please visit this link to find out how to request a hi refund and if your game is still refundable.

Click on this link here

마이크로 소프트 계 에 로그인하십시오. 상단 메뉴 바에서 결 및 대금 청구 > 주문 내역을 택한다. 환불 게임이나 앱으로 이동하여 '환불 요청'을 택하십시오.

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[Mod Translation - Sign in to your Microsoft account. Select the payment and billing > order history in the top menu bar. Go to the game or app to refund and select 'Request a refund'. ]

죄송합니다. 지난 2 주 이내에 주문이 수되 게임에 2 시간 미만이 경과 한 경우
https://account.microsoft.com에서 환불을 처리 수 있습니다. 청구 내역으로 이동하여 표 .

게임을 2 주 이상 구매 한 경우 또는 사이트 사용에 문 가있는 경우 지원 센터에 문의하여 도움을받을 수 있습니다.

(Removed by Moderator-Personal Information)

http://support.xbox.com/ko-KR/

Translation:

Sorry to hear it. If the order was placed within the last two weeks and there has been less than two hours played on the game then you should be able to process a refund at
https://account.microsoft.com just go to your billing history to find the title.

If you purchased the game longer than two weeks ago or you have trouble using the site then you can contact support for more assistance.

(Removed by Moderator-Personal Information)

Contact page http://support.xbox.com/ko-KR/

Hi Fellow gamer,

I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

페이지를 찾을 수 없다 나옵니다. 한국의 페이지에서 아무리 찾아도 보내주 환불 페이지를 찾을 수가 없습니다.

[Translation - The page cannot be found. We could not find your refund page even if you find your page in Korea.]