반품해주세요 [Translation - Please return]

Hi!

If you're requesting a refund please visit our:
Contact Us page to speak with an agent to request one.

I hope this information helps, thanks you!

yo, ya me comunique con ellos y me dijeron que esa tarjeta no era de debito algo así, pero yo pago todo con mi tarjeta, asi que me dejaron con mas preguntas aun

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[Mod Translation - I already communicated with them and they told me that this card was not debit something like that, but I pay everything with my card, so they left me with more questions. ]

A veces se tarda en reflejar en tu tarjeta de crédito. Ya checaste en tu bando cuanto tarda?

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[Mod Translation - Sometimes it takes time to reflect on your credit card.
Have you checked on your side how long it takes?]

Hello Fellow gamer,

Thanks for coming to the forums. Are you stating you made a duplicate purchase? If you can please clarify the issue, we can better assist you in this matter.

Thanks,

Brad

Olá,

Você pode seguir as etapas aqui para solicitar um reembolso:

https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

****

Hi there,

You can follow the steps here to request a refund: https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund