환불부탁드려요[Translation-Please refund]

Ally11 · Jul 30, 2020

오늘 20200730 결 한

주문 번호 [mod removed-personal information]

Scrble ink / 8,800원짜리

잘못결 했어요

환불좀해주세요

대체 어디로 연락을해야하는지 대로 환불안내글도없

자동챗봇으로만 연결되 불편하네요

[translation-I paid for today 20200730Order number [mod removed-personal information]Scrble ink / 8,800 wonWrong payment Please give me a refundI don't even have a refund guide to know where to contact It is only inconvenient to connect with an
automatic chatbot.]

:)

XBF Brad A

Hi Ally,

I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us,follow these steps to request a call:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.

Hope this helps.

Thanks,

Brad

jonathan portoporto

Eu gostaria do reembolso por favor!!!

----------

[Mod Translation - I'd like the refund please!!!]

NeoDan123

You will need to request a refund. Check the link to see how to proceed with a refund request.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

XBF Diego M

Hi nhs1081,

You will need to contact Xbox customer support to assist you with a refund.

Contact us here
Select Xbox One
Select See other options
Select Payment & billing under Account management
Select show contact options and go to step 4
Select request a call from support if available or there should be a number for you to call

Also please refrain from making multiple threads about the same issue going forward. This can be viewed as spam and you can always reply to your thread without having to make a new one. Follow the steps above so that a customer service representative can
assist you.

nhs1081

영어로 도 히 알수가 없게 보내주셔서 환급 취소 수가 없네요.. 이런식으로 장사하시나 봐요.. 수없 내가 무식해서 그런 건데.. 팔땐 한글로 해서 팔 ... 치사하네요..

[Translation-I can not cancel my refund because I can not find it in English. I can not do it. I can not do it. I can not do it because I am ignorant.]

환불부탁드려요[Translation-Please refund]