마이크해프트 던전스 소유권 오류[Translation-Minecraft Dungeons Ownership Error]

RaymondJung1 · Jun 24, 2020

마인크래프트 던 스 게임을 미국 지역에서 플 이 하 한국 결 수단을 사용 소 권 오류로 인해 환불 받음. 계 의 지역과 프로필이 미국인 상태에서 다시 미국 결 수단을 사용하여서 재구매 하지만 미국 계 이 임에도 불구 하 소 권 오류가 계속 발생함

[Translation-A refund is made due to a ownership error using a Korean payment method to play Minecraft Dungeons games in the United States. The account's region and profile are repurchased in the U.S. payment method again in the U.S. state, but ownership
errors continue to occur despite the US account being]

:)

XBF Brad A

Hi Raymond,

Thanks for reaching out to the forums. We understand you are having license issues. We recommend to request a call from support. They can look into the matter to see what the issue is.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Brad

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you have an issue with signing in. Are you only using a Microsoft account? Try signing into the website Xbox.com. Then once you did that try the game.

Thanks,

Brad

Pain130798

상환은 불가능하지만 Microsoft 지원 페이지로 이동하여 에이 트와 상담 수는 있지만 상환을 위해서는 품을 구매 한 후 시간 한이 있음을 해야합니다

[Translation-Redemption is not possible, but you can go to the Microsoft support page and talk to the agent, but for reimbursement, you need to consider that there is a time limit after purchasing the product.]

XBF Brad A

Hi Junseong,

I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us,follow these steps to request a call:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.

Hope this helps.

Thanks,

Brad

Drea Got It

https://dungeonsminecraft.com/minecraft-dungeons-unable-to-verify-game-ownership/

I hope this helps!

마이크해프트 던전스 소유권 오류[Translation-Minecraft Dungeons Ownership Error]