设备维修订单取消后无法再次提交[Translation-Equipment repair order cannot be resubmitted after cancellation]

Hi 皓席,

Thank you for posting on the Xbox forums. As the question has been answered, I will go ahead and lock this thread to prevent repetitive answers.
Feel free to come back anytime if you have a question or issue. We will be more than happy to answer any questions and provide solutions. Thank you again and have a good day 皓席!

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you have a question on repair order. When a order is cancelled, there is a wait time to submit another repair. Think it is 24 hours. So you will need to wait until then to submit a repair again.

Thanks,

Brad

好 Marcus_T_,

[我使用翻译， 所以语法和语法可能有问题]

很抱歉 的保修有问题。如果您 为有错误而尚未发送控制器，则应取消维修订单，并在http://account.microsoft.com/devices上再次尝试。

[Translation]

Hello,

[I am using a translator, so there may be issues with grammar and syntax]

Sorry that you are having issues with your warranty. If you did not send out your controller yet because there was an error, you should cancel the repair order and try again on http://account.microsoft.com/devices .

好， 李宣，

[关联正在使用翻译应用程序，请注意可能发生语法错误或不正确的语法]

谢谢 回复我的帖子。我很遗憾听到我的解决方案没有解决您的问题，或者是您正在寻找的解决方案。关于此错误代 E101，当控制台在更新操作系统时，已测试所提供的步骤以工作。如果您 法使用离线工具更新控制台，最好的解决方案是启动维修订单，以便您的控制台修复它或在保修期内更换它。我不知道 指的是什么 "内部测试版本" 。请您提供有关什么内部测试版本的附 信息吗？ 让我为您提供开始维修订单的链接。

开始维修订单：

1) 为 的 Xbox 设备获取服务 | Xbox Support

请您知道此解决方案是否对您有帮助？谢谢，好好过一天。

Translation of support solution:

Hello Xuan Li,
[Associate is using a translator application, please be aware that grammatical errors or incorrect syntax may occur]

Thank you for replying to my post. I am sorry to hear that my solution did not resolve your issue or was the solution you were looking for. Regarding this error code E101, the provided steps have been tested to work when a console has difficulties updating the operating system. If you cannot update the console with the offline tool, the best solution is to start a repair order for your console to fix it or exchange it under your warranty. I am not sure what "internal test version" you are referring to. Could you please provide me some additional information on what you mean by internal test version?

Let me provide you the link to start a repair order.

Start Repair Order:

1) 为 的 Xbox 设备获取服务 | Xbox Support

Would you please let me know if this solution helped you? Thank you, have a great day.

您是说在填写维修单时没有包含退货地址？

谢谢您的回复 ！

我的意思是如何将它送回维修中心。修理订单告诉我将把手发送到更换中心。当我把手柄送到更换中心时，我可以直接拿到新手柄。

还需要等待更换中心将手柄送到维修中心进行维修，然后将其送到更换中心让我拿起。

[Translation - Thank you for your reply! I mean how to send it back to the repair center. Repair order tell me to send my hand to the replacement center.

When I send the handle to the replacement center, I can get the new handle directly. You will also need to wait for the replacement center to send the handle to the repair center for repair, and then send it to the replacement center for me to pick
up.]