환불 요청문의 [Translation - Contact refund request]

Hi nhs1081,

For clarity purposes, our responses will be in English so we can provide the best possible answers and the forums is only available in English, although anyone from around the world can post. We need to use a translator in order to understand what
the issue is since not every community member knows Korean. In order to help everyone as best as we can and as fast as we can, Microsoft agents will still help people on threads in any language. There are many translators you can use on the internet to assist
you with understanding our responses.

We cannot assist with refunds over the forums, so you will need to contact Xbox customer support in your region. Try the following steps:

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select request a call from support if available or there should be a number for you to call

I hope this helps!

한글로 보내주시면 감사하 습니다...

[Translation-I would appreciate it if you send it in Korean...]

Hi there,

Thanks for reaching out here in Xbox Forums. If you’d like to
request a refund for a purchase,
fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
in to your Microsoft account.

If you have any issues, please
contact Customer Support
for further assistance.

Try this out and let us know the results.

안녕 환불 요청 방법과 게임이 여 히 환불 가능한지 알아보 면 이 링크를 방문하십시오

여기서 이 링크를 클릭하십시오

[Translate by Mod]

Please visit this link to find out how to request a hi refund and if your game is still refundable.

Click on this link here

마이크로 소프트 계 에 로그인하십시오. 상단 메뉴 바에서 결 및 대금 청구 > 주문 내역을 택한다. 환불 게임이나 앱으로 이동하여 '환불 요청'을 택하십시오.

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[Mod Translation - Sign in to your Microsoft account. Select the payment and billing > order history in the top menu bar. Go to the game or app to refund and select 'Request a refund'. ]