게임결제 취소[Translation-Cancel game payment]

Hi Fellow gamer,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

Hey KNRGX,

Thank you for reaching out to us today on the forums! I'd be happy to help.

To cancel your Xbox Game Pass subscription, you can do so from
here by clicking the sign in box and it will take you to your subscriptions so you can cancel. Here is a

guide to help you.

You can also contact
Xbox Support to help you with cancelling the subscription.

I hope this information is helpful!

영어로 도 히 알수가 없게 보내주셔서 환급 취소 수가 없네요.. 이런식으로 장사하시나 봐요.. 수없 내가 무식해서 그런 건데.. 팔땐 한글로 해서 팔 ... 치사하네요..

[Translation-I can not cancel my refund because I can not find it in English. I can not do it. I can not do it. I can not do it because I am ignorant.]

Call the bank and have them cancel the payment, and call Xbox Support to cancel this payment

Sorry to hear it. However, only support can help with this. If you are unable to reach them by phone you can contact them via chat at
https://support.xbox.com/contact-us