게임 환불 요청합니다 [Translate] Game Refund Request

현석심 · Apr 21, 2019

더크루2 라는 게임을 구매했는데 어지러워서 도 히 못하 습니다. 환불 부탁드립니다.

[Translate by Mod]

I bought a game called the Crew 2 and it was was wont. Please refund.

:)

zzIRISMAXIMUSzz

Please go here to request a refund.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

XBF Felixx P

Hi there

현석심,

Thanks for reaching out.

Can
you please provide more details / information as to why you'd like a refund for the game that you just purchased?

If
you’d like to request a refund for
a purchase, fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make
the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in to your
Microsoft account.

Xbox
Refund Webform

If
the refund webform does not work for you because of the region that you're located in, follow the steps below to contact support in your region:

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps.

Felix

Xbox forums support.

Josh With Dosh

Hi there,

You will need to submit a Refund Request form

Hope this helps

Give it a thumbs up if this works

XBF Diego M

Hi 문수 ,

Thank you for posting on the Xbox forums.

Unfortunately, we cannot directly assist with billing issues from the Microsoft Store since we do not have the proper tools for that. I'll provide the steps so you can get in contact with Xbox Customer Support:

Contact us here
Select Xbox One
Select See other options
Select Payment & billing under Account management
Select show contact options and go to step 4
Select request a call from support if available or there should be a number for you to call

I hope this helps!

Darhyl Amizola

안녕! 이름은 Darhyl이며 귀하의 질문에 기꺼이 도움을 드리 습니다.

구매하 게임에서 이런 일이 발생하게 되어 죄송합니다.

계 에 로그인하여 환불을 요청하 Xbox 환불 웹 양식을 통해 지침을 따를 수 있습니다.

https://support.xbox.com/ko-KR/help/subscriptions-billing/buy-games-apps/refund-orders

친 과 이해에 감사드립니다! 다른 것이 필요하시면 언 지 알 주세요.

감사합니다
다르힐

자동 번역된 답변으로, 문법 오류나 어색한 표현이 있을 수 있습니다.

게임 환불 요청합니다 [Translate] Game Refund Request