Transition from XBOX rewards account to a suspended Microsoft rewards account

Discus and support Transition from XBOX rewards account to a suspended Microsoft rewards account in XBoX Rewards & Social to solve the problem; I have been a loyal microsoft and Xbox customer for years with an active xbox gold membership for almost 2 years now. A few years ago my Microsoft... Discussion in 'XBoX Rewards & Social' started by SimplySheo, Jun 1, 2018.

  1. SimplySheo
    SimplySheo Guest

    Transition from XBOX rewards account to a suspended Microsoft rewards account


    I have been a loyal microsoft and Xbox customer for years with an active xbox gold membership for almost 2 years now.

    A few years ago my Microsoft Rewards account was suspended.

    Now that XBOX rewards account is migrating/merging with Microsoft Rewards account, I am loosing access to the rewards program.

    Is there a way to restore my Microsoft rewards account in good faith so that I can continue enjoying my XBOX experience?

    Thank you

    :)
     
    SimplySheo, Jun 1, 2018
    #1
  2. Yakko Warner
    Yakko Warner Guest
    Transition to suspended MS Rewards account?

    Regarding the upcoming transition to Microsoft Rewards. My MS Rewards account was suspended a few years ago. Does that mean that I will be unable to earn any rewards ever again? Or is there a way to get my account un-suspended?
     
    Yakko Warner, Jun 1, 2018
    #2
  3. WarriorGirlNat
    WarriorGirlNat Guest
    What If You Have A Suspended Microsoft Rewards account?? Are u able to transition to Microsoft Rewar

    I have an existing Microsoft Rewards account that was suspended 6 years ago because other people in my household had accounts as well. Will I still be able to transition from Xbox Live Rewards to Microsoft Rewards and the account suspension lifted or should
    I just opt out by May 31 so I don’t loose my VIP gems or current reward points?
     
    WarriorGirlNat, Jun 1, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Transition from XBOX rewards account to a suspended Microsoft rewards account

    You would need to try contacting customer support
    for the Microsoft Rewards program.
     
    Smwutches, Jun 1, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello SimplySheo,

    For questions about your Microsoft Rewards Account after the transition, you can reach out to Microsoft Support via the link in the FAQ:

    Where do I go to get help, more information, or to give feedback?




    • If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.
    • If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.
    • For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
      forum       or on Twitter @XboxLiveRewards.
    • For more information about the Microsoft Rewards program, click here.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Transition from XBOX rewards account to a suspended Microsoft rewards account

    You would need to try contacting customer support
    for the Microsoft Rewards program.
  7. XBLRewards8 Win User

    Transition from XBOX rewards account to a suspended Microsoft rewards account

    Hello SimplySheo,

    For questions about your Microsoft Rewards Account after the transition, you can reach out to Microsoft Support via the link in the FAQ:

    Where do I go to get help, more information, or to give feedback?




    • If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.
    • If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.
    • For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
      forum       or on Twitter @XboxLiveRewards.
    • For more information about the Microsoft Rewards program, click here.
  8. XBLRewards8 Win User

    Unable to deposit rewards points balance

    Hello,

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
    account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.
  9. XBLRewards8 Win User

    An issue with my account still

    Hello Exeric115,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  10. XBLRewards8 Win User

    I received an email that states there is an issue with my account.

    Hello TIMELORDCT,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
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Transition from XBOX rewards account to a suspended Microsoft rewards account

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