Transferring Xbox Gold from a child's account to my account to resolve Xbox 360 games issue

Discus and support Transferring Xbox Gold from a child's account to my account to resolve Xbox 360 games issue in XBoX on Consoles to solve the problem; My son and I are using the same Xbox One. He has a child account. A year ago I bought an Xbox Live Gold subscription and attached it to his account... Discussion in 'XBoX on Consoles' started by PrissyMist86870, Dec 14, 2017.

  1. Transferring Xbox Gold from a child's account to my account to resolve Xbox 360 games issue


    My son and I are using the same Xbox One. He has a child account. A year ago I bought an Xbox Live Gold subscription and attached it to his account without thinking about it. Through his account, we can download the free monthly Xbox One games without
    any problem. However, we can't download the Xbox 360 games.

    This is a recognised problem. From the support website:

    I'm getting the message "Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox."

    This error means that the Microsoft account that you're trying to use to make the purchase doesn't have the ability to make the purchase.

    Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. Changing your Microsoft account age or your purchase settings won't resolve this issue.

    To resolve this issue, purchase or download the content on your Xbox 360 console.

    Troubleshoot Xbox 360 Marketplace Purchasing

    It's time to renew the subscription and it makes sense to attach it to my account so I can download 360 games. However, if I do this, I'll lose access to all the previous free games I've downloaded through my son's account.

    I spoke to MS support, but they weren't helpful - they spent an hour trying to fix the 360 problem (wouldn't even acknowledge it was a recognised problem), told me they would call me back to resolve it and never did.

    Any suggestions?

    :)
     
    PrissyMist86870, Dec 14, 2017
    #1
  2. obas
    obas Guest
    Live Gold Account Issues/Questions

    I setup two new profiles, myself, wife and a third account is a child's from an xbox 360..

    I bought two dance games for them using my profile. Why can't they access these games on the xbox one without signing into my profile?

    Additionally the child has an xbox 360 with a gold membership. That membership is not global on the xbox one until that account is signed into the xbox one.

    I was under the impression that only one gold membership is required per household?

    I wanted to continue to renew child's gold membership without buying two gold live memberships.

    thanks for any info
     
  3. rickyjohn
    rickyjohn Guest
    First time use/setup

    Hi. I've bought a day one edition for my boys a surprise for Xmas but not had a chance to test it yet. Because one of my lads already has a 360 in his room with his own gold account, I am going to set up the xbox One with his as the primary account fir the gold access as that way we can use the same gold account on his 360 and the shared Xbox one.

    However, if I set the Xbox one up late one night presumably I will have to add the primary/gold account that it will use (I.e my son's) as part of the initial set up . Then I'll try it with one of the games. So by doing this, when he next uses his 360 will he see that his account had been used on an Xbox one? Obviously I don't want him to suspect there is an Xbox one in the house!!!

    Cheers!
     
    rickyjohn, Dec 14, 2017
    #3
  4. XBF Chris J Win User

    Xbox live gold

    Hello Jack,

    By any chance is your account a child account? The reason I ask is because this error message means that the Microsoft account that you're trying to use to download the 360 games doesn't have the ability to do so.

    Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. This includes 360 titles from the Xbox one. Changing your Microsoft account age or your purchase settings won't resolve this issue.

    To resolve this issue, purchase or download the content on your Xbox 360 console.

    Hope this helps!
  5. ni gaoxing ma Win User

    problem with the games with gold

    Sounds like you have a child account. At present the ONLY way to download the GWG Xbox 360 titles is on a Xbox 360.

    Adult accounts can purchase the games from website and Xbox One with no issues.

    About time Microsoft resolved this problem really.
  6. ngocphi Win User

    Unable to Purchase Xbox 360 Games with Gold Titles

    That error is because you are a child account

    To make the purchase you must use an xbox 360.

    Or.have a parental account with actual gold not home gold make the purchase

    Xbox 360 markrtplace is different from xbox one child accounts must makefile purchase on the 360 or have a parental account make the purchase

    Xbox one unrestricted setting is incompatible with xbox 360
  7. M3tal Daz3 Win User

    Unable to purchase item on Xbox store

    This error means that the Microsoft account that you're trying to use to make the purchase doesn't have the ability to make the purchase.
    Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. Changing your Microsoft account age or your purchase settings won't resolve this issue.

    To resolve this issue, purchase or download the content on your Xbox 360 console.
  8. Jo Mari GianGuintu Win User

    Unable to purchase backward compatible content for Xbox One. "Your Purchase cannot be completed at this time, Please try again."

    Try purchasing the game using an Xbox 360.

    By the way, make sure you're not using a child or teen account. Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. Changing your Microsoft account age or your purchase settings won't resolve this issue.

    Source:
    support.xbox.com/.../troubleshoot-xbox%20360-marketplace-purchasing
Thema:

Transferring Xbox Gold from a child's account to my account to resolve Xbox 360 games issue

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