Transferring content from old gamertag to new account with different gamertag

Discus and support Transferring content from old gamertag to new account with different gamertag in XBoX on Consoles to solve the problem; I recently got suspended for 2 weeks for account tampering, My account was compromised and the action was done by someone else and as a result my... Discussion in 'XBoX on Consoles' started by Smoke24FM, Jun 28, 2017.

  1. Smoke24FM
    Smoke24FM Guest

    Transferring content from old gamertag to new account with different gamertag


    I recently got suspended for 2 weeks for account tampering, My account was compromised and the action was done by someone else and as a result my gamerscore was reset to "0" only on the 360. I still have a gamerscore on xbox one which I can still get achievements
    on, and all priveledges have been restored. I was not banned but I am unable to re-earn the achievements that I already unlocked on 360, If I open a new account (on the same console) under a different gamertag will I be able to keep the content under my
    old gamertag to re-earn those lost aceievements?

    :)
     
    Smoke24FM, Jun 28, 2017
    #1
  2. thomo
    thomo Guest
    thomo, Jun 28, 2017
    #2
  3. Tut0r
    Tut0r Guest
    gamertag issues

    Which gamertag is linked to your Microsoft account? The new one or the old one? My guess would be that your old account is still linked to your Microsoft account and you are trying to use the new gamertag but the old one is interfering. Check this link out
    on transferring gamertags
    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
    . If that isn't the issue come back and let us know if we can help further troubleshooting the issue.
     
    Tut0r, Jun 28, 2017
    #3
  4. Transferring content from old gamertag to new account with different gamertag

    Hey there Smoke24FM,

    It sounds like you might have received what is called a Gamerscore Correction. From the Xbox Live Policy & Enforcement team's website

    HERE
    .

    "A Gamerscore correction occurs on a player’s Xbox Live account when they gain achievements through the use of external tools and avoiding gameplay. Xbox Live is committed to keeping the service free of this type of behavior as it violates the
    Microsoft Services Agreement and
    Code of Conduct. When abnormal achievement or Gamerscore activity is found, Xbox Live modifies the Gamerscore of players who meet specific criteria" This is not something that
    is
    Case Reviewable
    however and the effects of this Enforcement action can vary. For more information you'll want to review the XBLPET website

    HERE
    .

    To answer your question, any Achievements on the Xbox 360 that you had obtained on the profile, will not be able to be re-obtained under that profile. You should be able to use another profile to obtain the Achievements, however they don't transfer across
    profiles. So you won't be able to transfer content or Achievements from your profile to a different one.

    I hope that answers your question!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Jun 29, 2017
    #4
  5. Mister Mascot Win User

    Transferring content from old gamertag to new account with different gamertag

    Hey there Smoke24FM,

    It sounds like you might have received what is called a Gamerscore Correction. From the Xbox Live Policy & Enforcement team's website

    HERE
    .

    "A Gamerscore correction occurs on a player’s Xbox Live account when they gain achievements through the use of external tools and avoiding gameplay. Xbox Live is committed to keeping the service free of this type of behavior as it violates the
    Microsoft Services Agreement and
    Code of Conduct. When abnormal achievement or Gamerscore activity is found, Xbox Live modifies the Gamerscore of players who meet specific criteria" This is not something that
    is
    Case Reviewable
    however and the effects of this Enforcement action can vary. For more information you'll want to review the XBLPET website

    HERE
    .

    To answer your question, any Achievements on the Xbox 360 that you had obtained on the profile, will not be able to be re-obtained under that profile. You should be able to use another profile to obtain the Achievements, however they don't transfer across
    profiles. So you won't be able to transfer content or Achievements from your profile to a different one.

    I hope that answers your question!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Kristy_H Win User

    Transfer content to a different account

    Here is what the bottom line comes to. Nothing can be transfered from one gamertag to the next. DRM is transfering content, from the same gamertag, to a different console so it does not reassign it to a different console. Content from one gamertag can
    be used on another account except for some arcade games and avatar items but they cannot be fully transfered from one gamertag to the next.
  7. Jheychh Win User

    DLC transfers

    On my new xbox I've redeemed my old account but I've changed the gamertag, I'm wanting to transfer games ext from my old xbox to the new one but the data is owned by my old gamertag can I still transfer from the old gamertag to my new one ??
  8. JhonSnow777 Win User

    change microsoft account

    Hello, so you mean you create a new account and want to transfer the contenue from the old account to the new one?

    Unfortunately is not possible. Any sort of data and content that is downloaded/saved on one gamertag is not transferable to another account.
  9. RiskMgmt101 Win User

    Data Transfer Question (s)

    Licenses only apply to downloaded content, not to games on disk. The "DRM" license for downloaded content is attached to 1) the purchasing gamertag, and 2) the console I.D. of the console that downloaded it. So if you haven't changed consoles since you
    purchased content with the old gamertag, it shouldn't be an issue. If you did change consoles, simply perform a "license transfer"...it's in the xbox menus now in account management. So, therefore, you should have access to content you downloaded with the
    old gamertag, with a new gamertag. But remember if you ever need to redownload that content you would have to be able to sign in with your old gamertag. You cannot transfer the download history from one gamertag to another as Juan Van was eluding to.
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Transferring content from old gamertag to new account with different gamertag

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