Transferring a stolen Xbox account back to my Microsoft account

Discus and support Transferring a stolen Xbox account back to my Microsoft account in XBoX Accessibility to solve the problem; I fell for a very clever scam and the scammer gained access to my Microsoft account. I quickly changed the password and turned on 2fa, but not before... Discussion in 'XBoX Accessibility' started by FlaashX, Sep 16, 2022.

  1. FlaashX
    FlaashX Guest

    Transferring a stolen Xbox account back to my Microsoft account


    I fell for a very clever scam and the scammer gained access to my Microsoft account. I quickly changed the password and turned on 2fa, but not before he changed the account my Xbox is linked to. He now has my Xbox account, so when I try to sign into it, it's asking for the password for his scam email address. The main problem is that I have my Minecraft account linked to my Xbox account since the whole migration thing happened, and now he has that too. My account is very valuable, around 600 dollars, and I have a good reputation, therefore people will believe him when he tries to scam them using my name. To solve this, I need my Xbox to be transferred to a completely new Microsoft account I made, to be 100% sure he cannot access it.

    I called Microsoft about 2 days ago for help, but they told me I need to make a support ticket at Minecraft Help Center. So I did, I gave an extremely detailed explanation of the scam and provided more than enough evidence to prove my identity and ownership of the account. However, they told me they do not have the power to change information like that, so I need to contact Microsoft. So here I am, once again, desperate for some real support from a real human who understands my issue and is willing to work with me on this.

    Do I just say goodbye to all my friends, memories, stats, reputation AND 600 dollars, all because a one time naive mistake? There must be a way to solve this. I can't be the only person who has ever had to face this issue. The scammers cannot win. There must be a solution.

    :)
     
    FlaashX, Sep 16, 2022
    #1
  2. JosefLBohorquez Win User

    Transferring a stolen Xbox account back to my Microsoft account

    You need to proof ownership for your Microsoft account
    So, I think something that could help is having screenshots of you signed in, know the most frequented contacts / email addresses.
    Those screenshots may helps.

    But, nothing is guaranteed . You can give that a try
  3. JosefLBohorquez Win User

    Transferring a stolen Xbox account back to my Microsoft account

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this FlaashX

    Probably the hacker changed the alias linked to your account. Because any contents transfer between Microsoft accounts can't be made.
    You need to find and that account first.
    But please note that here in the public forums no one can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies
    If you have important proof of ownership for that account (emails, important screenshots, etc)
    You can try opening a 1:1 chat with Microsoft support and explain them the situation from here:

    https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    **Click on start > go to the bottom and there you have the option to do it


    If you're not able to prove your ownership, unfortunately you may need to create a new account
  4. FlaashX Win User

    Transferring a stolen Xbox account back to my Microsoft account

    Thank you for replying so quickly and being so helpful! Now that you mention it, I did get an email saying my primary alias was changed, but I looked far and wide in my account everywhere, and I see no trace of his email ever existing there, so I pretty much ruled that out. Thanks for clearing that for me.

    As for this 1:1 chat, what kind of proof would you say is needed in a situation like this? I have all sorts of ways to prove my ownership of my Minecraft account, but they probably wouldn't care for that since they sent me away last time when I put too much emphasis on needing help with Minecraft (at least I assume that's what I did wrong). I can show them my entire conversation with the scammer including the fake link he sent me, the emails I received alerting me of suspicious activity in my account, as well as my phone number being linked to my account through 2fa.

    Would you say all of that is enough, or will they ask me for a photo of me holding up my ID card and today's newspaper? :"D
  5. ColOatmealMan Win User

    Charged for points, and it wasnt me...give me my money back...NOW

    turns out my account was stolen byt some fuckign asian...come on microsoft give me my account back NOW
  6. Brad Stull Win User

    Recently purchased minecraft Java and linked it to Microsoft account. The Microsoft account is now closed and cannot be recovered. How do I access the game?

    Yes, all attempts at recovery were denied by the Microsoft account team. The message was that the final update to my attempt of recovery of the account was denied because they couldn’t verify ownership. Several attempts waiting the 24 hour period between attempts. If Microsoft will not transfer the content of an account that they closed then they have stolen the content of that account haven’t they?
Thema:

Transferring a stolen Xbox account back to my Microsoft account

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