Transferred gamertag but old email is still attached

Discus and support Transferred gamertag but old email is still attached in XBoX on Consoles to solve the problem; I tried using the guide to transfer gamertags between two different accounts by using a third Microsoft Account without a Gamertag... Discussion in 'XBoX on Consoles' started by ForcefulOrc137, Jun 26, 2014.

  1. Transferred gamertag but old email is still attached


    I tried using the guide to transfer gamertags between two different accounts by using a third Microsoft Account without a Gamertag (http://support.xbox.com/en-US/my-ac...witch-gamertag-to-different-microsoft-account).

    I got up to step 3 where you switch over Gamertag A to Microsoft Account 3 however Gamertag A is now linked to Microsoft Account 1
    AND Microsoft Account 3, so I can't transfer anything to Microsoft Account 1 and Microsoft Account 3 is also being used by Gamertag A.

    Which also means I can log into the same Gamertag with 2 different emails

    Is it supposed to be like this or is it bugged? I want to free up Microsoft Account 1 to move Gamertag B to it over from Microsoft Account 2

    :)
     
    ForcefulOrc137, Jun 26, 2014
    #1
  2. XB92AI
    XB92AI Guest
    I think I somehow have 2 Xbox Gamertags associated to my primary E-Mail address and that is why I am not receiving any E-mails.

    Hey all,

    I was going to make a new thread regarding this issue but noticed I had posted before. Here is still elaborate more:

    Hi,

    I will try make this spas short and as simple to understand as possible, as it may get complicated.

    the Email address that is currently attached to this Gamertag, , used to be attached to a different gamertag a long time ago. This different Gamertag was one created by accident - it was created when my browser automatically logged me in to Xbox.com
    with my email address, before it was attached to this account.

    so eventually, this was all sorted out and the email that was accidentally used to create a Gamertag I did not want, is now attached to . Because of this, i am still receiving Xbox Live Rewards emails from the OLD Gamertag and I have no way to fix
    it. I have ensured in every possible place that I am signed up to receive emails, rewards emails and Xbox promotional emails. I have checked on my Microsoft account and on the Xbox website.

    i have no possible way to log in to the old account as the old accounts email, is now attached to this Gamertag. As such, I can't receive any rewards emails. Is there any way to fix this as it is incredibly annoying and frustrating. I'm not even sure how
    the old Xbox account that was created by mistake can even still exist.

    Also, for example, I don't even receive emails when I get a reply to my forum posts, despite having the box checked.

    Thank you!
     
    XB92AI, Jun 26, 2014
    #2
  3. Farscape247
    Farscape247 Guest
    Old Gamertags

    i was lucky to get my gamertag before the 360 launched, most names i can imagine will be gone. but they can't delete a gamertag if it still has an email attached to it or there is purchased content on the account, so it will take a while to clear the old
    unused tags.
     
    Farscape247, Jun 26, 2014
    #3
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Transferred gamertag but old email is still attached