Transferred gamertag but old email is still attached

It transfers everything attached to the gamertag to the new email.

Hey all,

I was going to make a new thread regarding this issue but noticed I had posted before. Here is still elaborate more:

Hi,

I will try make this spas short and as simple to understand as possible, as it may get complicated.

the Email address that is currently attached to this Gamertag, , used to be attached to a different gamertag a long time ago. This different Gamertag was one created by accident - it was created when my browser automatically logged me in to Xbox.com
with my email address, before it was attached to this account.

so eventually, this was all sorted out and the email that was accidentally used to create a Gamertag I did not want, is now attached to . Because of this, i am still receiving Xbox Live Rewards emails from the OLD Gamertag and I have no way to fix
it. I have ensured in every possible place that I am signed up to receive emails, rewards emails and Xbox promotional emails. I have checked on my Microsoft account and on the Xbox website.

i have no possible way to log in to the old account as the old accounts email, is now attached to this Gamertag. As such, I can't receive any rewards emails. Is there any way to fix this as it is incredibly annoying and frustrating. I'm not even sure how
the old Xbox account that was created by mistake can even still exist.

Also, for example, I don't even receive emails when I get a reply to my forum posts, despite having the box checked.

Thank you!

i was lucky to get my gamertag before the 360 launched, most names i can imagine will be gone. but they can't delete a gamertag if it still has an email attached to it or there is purchased content on the account, so it will take a while to clear the old
unused tags.

Hello Akim,

Thank you for posting here on the Xbox forums. We understand you would like to see the emails attached to your old gamertags, This would not be possible without you first logging into that gamertag since that would be a breach of privacy. You wouldn't want
emails to be that easily accessible to anyone that knows a gamertag.

If you have a console that you are still logged into, you would be able to find your email that way. Do you own an Xbox one or 360 with this old gamertag on it?

Ouch. That's not good at all.

If you cannot access the tag on the console in order to change the email address then I would recommend contacting phone support. Perhaps they may be able to assist you with changing the email address after you're able to prove the account is yours.

If you live in North America dial 1-800-469-9269.

Good luck.