Transfering my gamertag to a new e-mail address.

Hi there,

The e-mail address tied to the gamertag with your son's data needs to be accessible to transfer it to a new e-mail. If it isn't, there's no way for it to be switched.

Since you used a new e-mail (Microsoft Account), a new gamertag was created. If you follow the download profile steps and the e-mail/password combination doesn't work, you'd need to contact support for the e-mail provider to see if recovery is possible somehow.

Below is a link explaining how to change the email address.

http://support.xbox.com/en-IE/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...

to change your microsoft account you need to know your account password then go to setings>account>account security and change microsoft account. This will not work if you have outdated security info or if you have made any changes to your account info in
the last 30 days. also if you're moving to a g-mail or another accout that is not hotmail live or outlook the e-mail has to be registered at login.live.com click on sign up and register the e-mail address as a microsoft account. If you need to register your
e-mail address do not make the mistake of going to xbox .com this will automatically assign a gamertag to your e-mail address. the new e-mail address cannot have a gamertag on it. if it has you need to transfer that gt onto another e-mail address and wait
30 days for that e-mail address to become free.

Hello!

All content on an account such as digital purchases, achievements, etc. are tied to the account and cannot be transferred to a new one. Is there a reason you're creating a new account? You have options such as changing the e-mail address, account details,
and even change the gamertag itself.

You can make a third e-mail, transfer the gamertag you don't want onto that e-mail, then transfer the gamertag you do want to the desired e-mail. You'll need to use the options under Settings -> Account -> Account Security.