Transfer redeemed gift card

Discus and support Transfer redeemed gift card in XBoX on Consoles to solve the problem; So I was going to transfer some money to one of my family members, and I did exactly what the Xbox' "volunteers" said: I redeemed the gift card on MY... Discussion in 'XBoX on Consoles' started by JugularStew3837, Sep 30, 2017.

  1. JugularStew3837
    JugularStew3837 Guest

    Transfer redeemed gift card


    So I was going to transfer some money to one of my family members, and I did exactly what the Xbox' "volunteers" said: I redeemed the gift card on MY account and then I was going to look for a link or something that could transfer my gift card to another
    family member. But I didn't find a link.. So now lays lots of money on an account that never plays games. The worst part is that we just could redeem the gift card on HIS account, not mine.. So can I just refund my gift card or just transfer it to another
    account? It's very annoying that so much money is on an account that never play games.

    :)
     
    JugularStew3837, Sep 30, 2017
    #1
  2. HAZMAT RADIO
    HAZMAT RADIO Guest
    i accidentally redeemed a xbox gift card on the wrong account

    There's no way to transfer items/content redeemed on another account. If you redeemed a currency card on the account, you can buy the item as a gift for your other account.
     
    HAZMAT RADIO, Sep 30, 2017
    #2
  3. ClammyCandle738
    ClammyCandle738 Guest
    Gift card code issue

    My son redeemed by mistake 2 gift cards in the wrong Microsoft account. I have the cards, is there anyway we can transfer. Its $50 dollars and he is heart broken. Please, please help

    Thank you
     
    ClammyCandle738, Sep 30, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Transfer redeemed gift card

    You can try contacting support to see if there is anything they can do, but generally nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or http://suppprt.xbox.com/contact-us
     
    Smwutches, Sep 30, 2017
    #4
  5. The Viral Cyrix Win User

    Refunding a gift card

    Gift cards cannot be transferred or refunded once they are redeemed to an account it is locked to that account
  6. XBF Crystal P Win User

    Xbox gift card

    Hi there Jane,

    Thanks for reaching out. I'm sorry to hear about the issue with redeeming the gift card on the wrong account.

    What type of gift card was it? (Currency/Subscription)

    Unfortunately, if the gift card is for Microsoft Currency you will not be able to transfer or refund. The funds will get attached to the account it was redeemed on.

    Hope this helps.
  7. Xx Goremez xX Win User

    Account

    Would like transfer fund into my grandson Microsoft account, it not family account.
    Hello, you are unable to transfer the funds directly to your grandson. You may however purchase a digital gift card that will provide a code that can be redeemed on the Microsoft Store, directly from your grandson's Xbox. I have provided two links. One in
    which you can purchase the digital gift card, and another that shows how to redeem codes.

    Digital Gift Card

    https://www.microsoft.com/en-us/p/microsoft-gift-card-digital-code/cfq7ttc0k61w

    Redeem Codes

    https://support-origin.xbox.com/es-EC/billing/prepaid-codes/redeem-prepaid-codes
  8. HAZMAT RADIO Win User

    i accidentally redeemed a xbox gift card on the wrong account

    There's no way to transfer items/content redeemed on another account. If you redeemed a currency card on the account, you can buy the item as a gift for your other account.
  9. ngocphi Win User

    Prepaid Code - Different regions

    When you purchase an Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.

    If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.

    The funds in your Microsoft account can’t be transferred after you redeem your Xbox gift card.

    You can’t use funds in your Microsoft account to purchase physical goods from online stores.
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Transfer redeemed gift card

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