Transfer or refund Gold subscription

Discus and support Transfer or refund Gold subscription in XBoX Sales and Promo to solve the problem; Bought a 12 month Gold subscription for my son for Christmas for his xbox one. Turns out he can't get any free games because they are either (18) or... Discussion in 'XBoX Sales and Promo' started by scooman2, Dec 27, 2016.

  1. scooman2
    scooman2 Guest

    Transfer or refund Gold subscription


    Bought a 12 month Gold subscription for my son for Christmas for his xbox one. Turns out he can't get any free games because they are either (18) or xbox360 which he can't download with his account.

    Obviously I should have applied the subscription to my account, then he could have shared the benefits and the games I can download?

    Can I transfer the subscription to my account or get a refund so I can buy one for my account?

    :)
     
    scooman2, Dec 27, 2016
    #1
  2. Microsoft refunds $8,000 Xbox bill

    Should have told him no cash refund, but we will put the funds towards 130 years of Xbox Live Gold subscriptions. Youre welcome.
     
    ImDarkwingDuck, Dec 27, 2016
    #2
  3. Unused Gold subscription refund request

    Unused Gold subscription refund request
     
    SparkierCone174, Dec 27, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Transfer or refund Gold subscription

    You would have to contact support and speak to billing. If it's within the first 30 days of the subscription, they should be able to cancel it and give you a token to redeem on your account. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Dec 27, 2016
    #4
  5. Smwutches Win User

    Transfer or refund Gold subscription

    You would have to contact support and speak to billing. If it's within the first 30 days of the subscription, they should be able to cancel it and give you a token to redeem on your account. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. WPAK Win User

    Xbox live

    Hi there,

    I'm afraid it isn't possible to transfer anything from 1 account to another account.

    But there are two possible options:

    1. If the parental account is on the console too and has the console set as Home console, the Gold subscription is shared across the console so other profiles can use the Gold features

    2. Cancel the subscription, that usually should result in a refund (will as far as I know be shown during the cancellation process) when cancelled (and refunded) then purchase a new subscription for the child account.
  7. M3tal Daz3 Win User

    Accidentally redeemed eon bundle on wrong account.

  8. Phoenix_Reins Win User

    I wanted to put the code on my account Xbox window 10 but I'm wrong and the game is on other account that I do not use.

    Hi ChacaLissm,

    You cannot transfer to another account. Transfering digital games between 2 accounts will not be possible. Only way of getting it on the other account is if you request a refund and purchase it on the other account. Try going here for the refund Request
    an Xbox digital product refund
  9. XBF Ezra G Win User

    Xbox LIve Gold Subscription

    Hello TimChestney,

    Thank you for your post. Unfortunately there is no way to transfer a subscription from one account to another. You can submit a

    Refund Request
    to get in contact with a refund agent and then purchase the subscription on the other account once refunded.

    I hope this helps.
Thema:

Transfer or refund Gold subscription

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