Transfer account to son or change/update email issue

Hi,Courtney ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Since you say it is practically a brand new account . I suggest you to create your new son´s account directly thorugh the "add new alias" process to avoid the already existing account issue.

"Select Add email. You can create either a new Outlook.com email address"

https://support.xbox.com/help/account-profile/m...

nope, nothing can be transferred, a child account should have been created originally, you cannot transfer anything as your microsoft account is the email and game account, they are all one account.

he would have to start a fresh with a brand new account and gamertag, make his xbox your home xbox and he can play all the games you own on his new account.

Hi ne0matr1x,

Thank you for bringing this to our attention. At this point there is no way to transfer everything xbox related from one account to a different Microsoft account. Purchases and purchase history cannot be transferred over either.

What can be done is
changing the Primary email account to your sons email. However, this will cause issues if you use this Microsoft account for personal use.

Hope this helps.

Hello Mcrellin,

Thanks for reaching out to the forums. We understand you have issue with son on your account. Unfortunately, no data can be transferred from one account to another. You can

change the primary email on the account so it relates to your son. If you are a gamer though then this will hinder that. Only other option is he would need to start completely from scratch.

Thanks,

Brad

You can change and update the email address. If an email has been used on an account you cannot transfer to it.

change email address