Transfer account balance money to family members.

I'm having the same issue with just one child. I researched before I added the funds and it said that you can gift the funds through the store. I still haven't found out how. I've searched the Contact Us and can't find help. Why can't we just chat?

:)

 

Transfer account balance money to family members.

Hey there HollyBowan1!

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to
you!

Thank you.

 

Transfer account balance money to family members.

I was told that you can't do it. So stupid. I'm having major issues trying to fix this. The rep suggested that I buy V bucks and then I can assign them to another account. Nope.

 

You cannot transfer a balance from one account to another. You can gift new funds to a family member but not funds already on an account. I have this same issue and found a forum response explaining it.

 

Hey there Holly!

Where did it say that you are able to gift them through the store?

Currently it is impossible to gift people money that has been redeemed on one account to another aside from buying a gift card and giving them the accompanying pre-paid code so they can enter it into their account manually.

We have information on all the things currently that can be gifted between accounts on the pages here at

Give the Gift of Games this Holiday!, here at PC Digital Game Gifting is Here, and

Help with giving digital games as gifts.

Hope this information was helpful.

Thanks!