Transaction ID: 4428719663591727403 purchase M20R Ovation ZAR 349.00 for MSFS2020 not in...

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Since this is an in-game issue, I suggest you reach out to the game developer's support for better assistance. You can do that here https://flightsimulator.zendesk.com/hc/en-us/re...

Hope this helps

Hello AdriaanWhite,

Thank you for reaching out to us about your issue!

After investigating, I've found a few solutions on the Microsoft Flight Simulator Support website located here:

Steam - How to troubleshoot missing aircraft from the hangar/broken aircraft – Microsoft Flight Simulator Support (zendesk.com)

I believe that the "MISSING AIRCRAFT - PACKAGES SHOW AS "NOT INSTALLED"" section is related to your issue. If not, then I recommend reviewing the entire article to find a solution that works for you!

[Let us know if this answered your question by tapping "Yes" below]

Best buy 349.00

Amazon 349.00

so you guys got screwed by gamestop

When you sign into your account at account.microsoft.com do you see the purchase transaction under your purchase history?

If so when requesting the refund it will ask for the transaction ID from that purchase history.

Yes, transaction ID is there and I gave it to the guy on the phone and he tells me it isn't valid an I must have brought it from a 3rd party site. Asked why then it would show a Microsoft Transaction ID he tells me that 3rd party sites do that.... apparaently
illegitimate 3rd party sites have access to creating Microsoft Transaction ID's???? When asked if he wanted screen shots he said no.

When you sign into your account at account.microsoft.com do you see the purchase transaction under your purchase history?

If so when requesting the refund it will ask for the transaction ID from that purchase history.