Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

Discus and support Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X. in XBoX Games and Apps to solve the problem; Hello I've replicated this bug five times now. If you are playing back a UHD disc on the Xbox One S and then hit Start, go to Settings, then click on... Discussion in 'XBoX Games and Apps' started by NickBangs, Aug 3, 2016.

  1. NickBangs
    NickBangs Guest

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.


    Hello I've replicated this bug five times now. If you are playing back a UHD disc on the Xbox One S and then hit Start, go to Settings, then click on "All Settings" it causes my entire Xbox one to go black and I have to pull the power on the system in order
    to get the image back. My system resolution is set to 4k.

    Also, does anyone know when Xbox One S will start supporting ATMOS or DTS X in UHD playback? Right now it seems like the best you can do is stream uncompressed 7.1 PCM but that's not the same - doesn't let my receiver do the decoding of the ATMOS signal.

    Thanks!

    :)
     
    NickBangs, Aug 3, 2016
    #1
  2. LEE DIO
    LEE DIO Guest
    To Microsoft on ideas for Xbox: Project ScorpioTotal system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X. :)

    i think you guys must add on xbox scorpio , 4k hdr bluray player, dolby atmos, dts x, sound
     
    LEE DIO, Aug 3, 2016
    #2
  3. HKvalhe
    HKvalhe Guest
    Add 48p and 16:9 Fullscreen for XBox One S 4K UHD Blu Ray player

    In the video settings for XBox One S, support for 48p High Frame Rate from the 4k UHD Blu Ray and 16:9 Fullscreen DVD playback on XBox One S should be added. Also support for Dolby Atmos and DTS-X would be nice as well...
     
    HKvalhe, Aug 3, 2016
    #3
  4. DiNardo
    DiNardo Guest

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    Dead pool UHD 4k disc does not play on the xbox one s. Goes back to home screen.
     
    DiNardo, Aug 3, 2016
    #4
  5. HisSvt2
    HisSvt2 Guest
    deadpool played for me in 4k but froze at spots with audio dropout and frozen picture
     
    HisSvt2, Aug 3, 2016
    #5
  6. Mister Maka
    Mister Maka Guest
    Hey there NickBangs.

    To check, which movies have you tested on your console?

    If everyone hasn't tried already, please remove the Blu-ray app from your Xbox One, power cycle (hold down power button for 8-10 seconds), and then re-download the app. Let us know if that helps clear up your trouble.
     
    Mister Maka, Aug 4, 2016
    #6
  7. IronWill
    IronWill Guest
    I tried the above suggestion to delete the app and reboot. So far I've come across 2 4K movies that will not play on my Xbox One S. I've confirmed both movies work in a Samsung 4K player. Criminal and Eddie the Eagle will not play or even load the menu.
    Deadpool works for me. The standard blu-ray and 3D blu-ray movies i've tried so far also work.
     
    IronWill, Aug 7, 2016
    #7
  8. Vortex4ever
    Vortex4ever Guest

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    I have a xbox one S, and 4k playback was successful with BvS, deadpool, and Risen. However the movie Criminal will not load for me on the xbox. My samsung 4k blu ray player has no problem playing the disc so I know it's not fefective. Please fix this
    in an update xbox.
     
    Vortex4ever, Aug 14, 2016
    #8
  9. Mister Maka
    Mister Maka Guest
    Hey there!

    If you haven't tried already, please clear you your persistent storage with the blu-ray app following the steps in this Disc and Blu-Ray setup. If you're still having
    issues with getting films to play, please create a new thread and let us know Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X. :) That lets us help you out one on one. Thanks!
     
    Mister Maka, Aug 15, 2016
    #9
  10. Hey all,

    We are aware of isolated reports of a small number of Ultra-HD Blu-Ray titles that may not play on Xbox One S consoles. Rest assured, our engineering teams are aware and are investigating. Your console does not need to be replaced or repaired.
     
    Mister Mascot, Aug 18, 2016
    #10
  11. CobraFox2
    CobraFox2 Guest
    Hi all, just reporting the similar issue on my new xbox one S. Bought the Huntsman 4K uhd at bestbuy two days ago, movie played fine on my JU7100 samsung 4k tv up to about 51 mins, then the screen just froze, can't fast forward either. So went to the store
    and exchange the disc, same thing happen. Froze at the same spot. Went to the store and verified with samsung uhd bluray player, and movie played just fine on the same spot. That concludes the issue is on my xbox one s. Any updates from the last forum yet???
     
    CobraFox2, Aug 28, 2016
    #11
  12. tbsteph
    tbsteph Guest
    I too purchased the Huntsman 4K from Bestbuy several days ago. Also own the JU7100 (Receiver is a Denon 1300X). Played the extended version without issue. Obviously there is not a consistent issue with the XBONE-S and 4K UHD playback.
     
    tbsteph, Aug 30, 2016
    #12
  13. Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    I just purchased the Deadpool in 4K and off course i crasses! It´s gone two months! Why haven't you guys fixed this problem?? I was about to buy the new PS4 Pro. But in a stupid weak moment I bought the Xbox One S... So I could play 4K movies. Witch I apparently
    can't.... What a ripoff. Pleas fix this stupid problem soon, or I will go back to PS machines, who works...
     
    SpringSneeze288, Nov 2, 2018
    #13
  14. SpringSneeze288 Win User

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    I just purchased the Deadpool in 4K and off course i crasses! It´s gone two months! Why haven't you guys fixed this problem?? I was about to buy the new PS4 Pro. But in a stupid weak moment I bought the Xbox One S... So I could play 4K movies. Witch I apparently
    can't.... What a ripoff. Pleas fix this stupid problem soon, or I will go back to PS machines, who works...
  15. Mister Mascot Win User

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    Hey all,

    We are aware of isolated reports of a small number of Ultra-HD Blu-Ray titles that may not play on Xbox One S consoles. Rest assured, our engineering teams are aware and are investigating. Your console does not need to be replaced or repaired.
  16. Mister Maka Win User

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    Hey there NickBangs.

    To check, which movies have you tested on your console?

    If everyone hasn't tried already, please remove the Blu-ray app from your Xbox One, power cycle (hold down power button for 8-10 seconds), and then re-download the app. Let us know if that helps clear up your trouble.
  17. HisSvt2 Win User

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    deadpool played for me in 4k but froze at spots with audio dropout and frozen picture
  18. CobraFox2 Win User

    Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

    Hi all, just reporting the similar issue on my new xbox one S. Bought the Huntsman 4K uhd at bestbuy two days ago, movie played fine on my JU7100 samsung 4k tv up to about 51 mins, then the screen just froze, can't fast forward either. So went to the store
    and exchange the disc, same thing happen. Froze at the same spot. Went to the store and verified with samsung uhd bluray player, and movie played just fine on the same spot. That concludes the issue is on my xbox one s. Any updates from the last forum yet???
Thema:

Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

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