Took me 1600 rubles, not issued to xbox live gold.

Hey there eZKILLER208!

If you purchased Xbox Live and still haven't received it, let's get you in contact with
Phone/Chat support for assistance, as they'll be your best point of contact with billing issues.

Hello. I wanted to buy the status of life gold for 1 month in the purchase was refused, but deducted from my account 30 rubles. Why was my payment is not passed and that took off 30 rubles out of my account?

Hi Mister Mascot !

Let me try to explain one more time )

We have :

farcry 4

4,94 pounds for UK(gold) that is, equivalent to 395,20 rubles

6,44 pounds for UK(silver) that is, equivalent to 515,20 rubles

and when i'm enter russian xbox live I see this price (surprice):

989,67 rubles for RUS that is, equivalent to 12,37(!) pounds

next,

rise of the tombrider

23.99 pounds for UK(gold) that is, equivalent to 1919.20 rubles

27.99 pounds for UK(silver) that is, equivalent to 2239.20 rubles

and when i'm enter russian xbox live I see this price:

1979.40 rubles and its pretty near that prices for UK

next,

AC4 rogue

5.99 pounds for UK(gold) that is, equivalent to 479.20 rubles

7.49 pounds for UK(silver) that is, equivalent to 599.20

and when i'm enter russian xbox live I see this price:

1199.60 rubles for RUS that is, equivalent to 14.99(!) pounds

You think that all publishers are cospired and sell games for russian players expensively than for UK players ?

And if its true I must say to that,

its a country D-I-S-C-R-E-M-I-N-A-T-O-N

And it turns out that russian players are worse people than the british players ???

Created a new virtual card

Passed to re- register the card through menu xbox

successfully acquired the gold in 3 months for 315 rubles

The issue is cleared

Hey there
Арыстан Жукенов,

Sorry to hear that you're dealing with this situation.

If you have been charged an inordinate amount for your subscription, I would advise requesting a refund. You can get this done by visiting the portal at

Request an Xbox digital product or subscription refund. I only suggest this because customer support agents can no longer do them themselves.

Hope this information was helpful.

Thanks!