Too many gamertags!!

Discus and support Too many gamertags!! in XBoX Accessibility to solve the problem; I got a new PC. In setting it up, I ended up with a second Microsoft account (unintentionally) and TWO new XBOX gamertags. However, I CANNOT access my... Discussion in 'XBoX Accessibility' started by DHARDIN5, Jul 23, 2021.

  1. DHARDIN5
    DHARDIN5 Guest

    Too many gamertags!!


    I got a new PC. In setting it up, I ended up with a second Microsoft account (unintentionally) and TWO new XBOX gamertags. However, I CANNOT access my existing XBOX account/gamertag on my new PC. I've researched, looked at countless articles, tried everything I can think of to be able to access my games (card games...nothing spectacular) on my new touchscreen pc. Nothing. I know my gamertag. I've changed my password on the two accounts and tried logging in to both accounts on the new PC but still it doesn't pull up my old gamertag. I've tried logging out of XBOX hoping it would let me log back in with my existing gamer tag. Still nothing. Am I doomed to spend the rest of my life playing the Daily Challenges on my non-touch pc? PLEASE somebody help an old girl out!!!

    :)
     
    DHARDIN5, Jul 23, 2021
    #1
  2. MateusFontana Win User

    Too many gamertags!!

    If you don't want to close the account, you can simply remove it, for that you must follow the procedure below.

    Select the Start Windows button, and then select Settings > Accounts > Email & accounts.

    Open Email & accounts settings

    Under Accounts used by email, calendar, and contacts, select the account you want to remove and then select Manage.

    Select Delete account from this device.

    Select Delete to confirm.

    To remove an account used by apps:

    Select the Start button, and then select Settings > Accounts > Email & accounts .

    Under Accounts used by other apps, select the account you want to remove, and then select Remove.

    Select Yes to confirm.

    You can check this procedure on the official Microsoft link:

    https://support.microsoft.com/en-us/account-bil...
  3. 94488f6f-a818-4afa-a Win User

    Too many gamertags!!

    I've tried this and it only brings up one of the two NEW tags that were created. If I log out and try to log in again I just get flipped to the second new tag. I've tried changing passwords on both of the MS accounts thinking maybe it would pull in the old, correct tag but that hasn't worked either. Do I just need to delete the new account?
  4. XBF Houmaidi O Win User

    Too many gamertags!!

    Hello @DHARDIN5!

    Is it possible that you have changed your original gamertag? Also, would you please try to log in to your original Microsoft/ Xbox account through the Xbox website and Microsoft website and see if your gamertag appears there.
  5. 94488f6f-a818-4afa-a Win User

    Too many gamertags!!

    When I get to "Manage", it just takes me to login for that account. I cannot find a "Delete" option. Where is it?
  6. MateusFontana Win User

    Too many gamertags!!

    It is not necessary. On your new computer, try the procedure below, with the new account you created.

    If you don't want to close the account, you can simply remove it, for you must follow the procedure below.

    Select the Start Windows button, and then select Settings > Accounts > Email & accounts.

    Open Email & accounts settings

    Under Accounts used by email, calendar, and contacts, select the account you want to remove and then select Manage.

    Select Delete account from this device.

    Select Delete to confirm.

    To remove an account used by apps:

    Select the Start button, and then select Settings > Accounts > Email & accounts .

    Under Accounts used by other apps, select the account you want to remove, and then select Remove.

    Select Yes to confirm.

    You can check this procedure on the official Microsoft link:

    https://support.microsoft.com/en-us/account-bil...
Thema:

Too many gamertags!!

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