Tom clancy the division promotion

I preordered tom clancys the division gold edition on feburary 7thy and with the preorder comes a currency pack for rainbow six seige, when i checked the price of rainbow six seige it said install on the store page along with showing up in my ready to install
as of march 23rd, and as of 3/29/16 about 6:00 pm pst it says i have to purcahse tom clancys rainbow six seige when i have already been playing the game and purchased dlc for the game. I was sondering whats up with that and if someone could help me.

:)

 

Games to look forward to that are not day one

Yeah, The Crew looks pretty cool. Biggest two for me: Destiny, of course, and Tom Clancy's The Division. Very excited to see a new Tom Clancy game series.

 

I have an Xbox 1 with Tom Clancy the division on it. How do you get it to play?

I have an Xbox 1 with Tom Clancy the division on it. How do you get it to play?

 

Hey there Tr0ll135t Tr0ll!

Just to clarify, did you previously purchase Rainbow Six Siege? If not, you should not have access to Rainbow Six Siege. If you did purchase Siege and are unable to play it, please let us know. Thanks!

 

i never purchased it but it told me it was ready to install and said i had a bundle that contained the vanilla game which was the division curency pack.

 

Thanks for confirming, Ca55ius2K! There was an issue where users that pre-ordered The Division and received the Rainbow Six bonus currency were receiving the Rainbow Six Siege game for free. This has since been resolved, and you will need to purchase Rainbow
Six Siege if you would like to continue playing it. Thanks for understanding!

 

so youre punishing us for a glitch in your guys' system. Really?

 

Hey again Tr0ll135t Tr0ll!

As Misses Quinzel has stated above, if you would like to continue playing Rainbow Six Siege, you will need to purchase the game. If you have a different support related issue, feel free to create a new thread. Thank you for understanding.