Today, I have been unable to access Microsoft Solitaire Premium Edition. I renewed my...

I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.

This is not July and I'm having the same problem with renewing the upgrade to premium for the Microsoft Solitaire Collections. It's been three days now of ANNOYING ADS EVERY GAME!!! I don't know what the problem is; whether on my end or the Store or Microsoft
or ??? I don't have a Xbox to turn to..l.just Windows 8.1 on my PC. It shouldn't be this difficult to give Microsoft money.

When you first logged into Microsoft Solitaire Collection, it created a GamerTag/Username to be associated with the Microsoft Account used when opening Microsoft Solitaire Collection. This is used to track your progress(score, badges, achievements, etc).
This GamerTag is generated randomly and may be changed(1 time for free) if you wish to do so.

Information on how to change your GamerTag can be found HERE.

A 1 week free trial of Premium Edition is given when you first sign into Microsoft Solitaire Collection. The Premium Edition grants access to bonus exp, coins, tournaments etc, as well as Ad-Free. At the end of the free trial, you are given the option to
purchase the Premium Edition subscription or continue to play free, without the Premium features.

I am unable to access the Daily Challenges in Microsoft Solitaire...I have not uploaded to the new Windows 8.1 upgrade however this lack of access issue has been on going for over 2weeks...plz help....

Hi again, thanks

Teresa let's try this:

Open Solitaire collection > click on the "Menu" button > scroll down to the bottom and select "restore purchases"

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If that doesn't work please click in your username > sign out

close the app and go to windows settings > apps > search for Solitaire collection app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Open Solitaire collection, sign in with your account and check how it goes (if the issue persists repeat the "restore purchases" thing