To play this, the owner needs to sign in.

I am trying to play Ghost Recon: Wildlands as i bought the game and installed it. However, whenever i attempt to it says "To play this, the owner needs to sign in." I have attempted to reboot the xbox. It is no problem with a disk as i bought it on the
xbox store and i do not really want to reinstall the game unless i have to as it took a while to install. I played it this morning and it worked fine however now it won't work and i have no idea what to do. I have signed into my main account and have set the
xbox im playing on as my home xbox. Help!

:)

 

0x82d40007

Hello, we receive the following message when we try to play a game. ' To play this, the owner needs to sign in. Alternatively, guests can play if the owner makes this their home Xbox ( 0x8240007).' This message doesn't appear when we try to play other
games. My profile is set to automatically sign on when the Xbox is turned on so we're confused as to why it's showing that the owner needs to sign on. Thank you!

 

How do I stop sharing with my brother

now my brother has a error message when he tries to play a game saying “To play this, the owner needs to sign in Alternatively, guests can play if the owner makes this their home Xbox. Pls help

 

Hey Connor.tr!

Thanks for bringing this issue to us and be assured we will be happy to help, first things first lets try and troubleshoot the console. Go ahead and try to

remove and redownload the Microsoft account on the console and let us know how it goes!

 

Nope that didn't work! Thank you for attempting though and i am greatfull for your assistance, i will see if reinstalling the game works.

 

Hello Connor!

We hope you're doing well today. Thank you for keeping us updated on the situation. We recommend ensuring the account owns the content by checking
My Games on the Xbox website. The account must be signed in to view all the entitlements. Once the license is confirmed, we recommend using our article entitled

My Xbox One Game Won't Start. Be sure to let us know the results!

 

Now for some reason it says i haven't payed the game but the moneys been taken out of my bank!

 

Hey Connor!

For payment and entitlement related issues, it may be a good idea to get in contact with one of our support agents at

https://support.xbox.com/contact-us. You can request a callback from there.

That way they can go over the order history and entitlements for your account.

 

Hiya, Connor!

Paul from Xbox Forums Team here to assist with the issue, based on the information provided it looks like you've done some troubleshooting steps to resolve the issue. What I recommend doing is
Contacting Support
to speak to a representative to see if they can assist you with the issue. Otherwise the other best thing to do would be to Uninstall the game and then Reinstall it. I hope we can help getting this problem resolved.

Happy Gaming!

Paul Xbox Forums Team!

 

Hi Connor,

I have the exact problem with the exact game - played it once and couldnt start it any more due to the same issue. Have you resolved the issue yet? D

 

Hey ForehandMoon73, I'd suggest reaching out to support how XBF Paul M mentioned above your post. You can review your purchase history at
account.microsoft.com to help the support representative know when you made your purchase before you started getting the error.

 

I just managed to speak to someone from xbox however they told me theres nothing they can do, and that I should contact the game developer